Talent.com
Field Service Technician
Field Service TechnicianSchneider Packaging Equipment • Syracuse, NY, United States
Field Service Technician

Field Service Technician

Schneider Packaging Equipment • Syracuse, NY, United States
30+ days ago
Job type
  • Full-time
Job description

Description :

Objectives of this Role

  • Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of Schneider products.
  • Demonstrate excellent technical, customer service and communication skills on the job.
  • Train customer employees on fundamental operation and maintenance procedures for Schneider equipment.
  • Meet Schneider's quality standards while maintaining working knowledge of relevant technologies and best practices.

Duties and Responsibilities

  • Perform installation, start up and debug of Schneider equipment at customer locations.
  • Provide service maintenance, troubleshooting, and training following established company procedures.
  • Greater than 75% travel required.
  • Serve as the liaison between the customer and company. Ensure the customer receives the final, up-to-date machine documentation (manuals, electrical drawings, etc.).
  • Manage the assigned project ensuring schedules and objectives are met. Ensure customer satisfaction by obtaining written site acceptance on work performed.
  • Demonstrate profound knowledge of the theory of operation, maintenance and troubleshooting of all equipment, operator interfaces, applied technologies and sub-components applied in the manufacture of Schneider equipment.
  • Utilize Dynamics 365 Field Service Module to complete daily time entries. Provide trip report entries detailing service trip progression and results.
  • Manage trip expenses utilizing SAP Concur platform.
  • Provide in-house technical and phone support when requested.
  • Use a wide variety of resources (hand tools, computers, and software) to perform routine and non-routine maintenance, troubleshooting and reports.
  • Support back office ensuring all daily / weekly documentation is completed, accurate and submitted in a timely manner.
  • Perform other duties as assigned by management.
  • Requirements :

    Skills and Qualifications

  • Associates degree in applied technology or completed mechanical / electrical apprenticeship or equivalent experience.
  • Short-term training in programmable controllers is desired.
  • 3+ years of experience in a field service capacity or as a plant maintenance technician.
  • Strong electrical, mechanical, and programming background. This includes robotics and PLC ladder logic. FANUC robotics experience preferred.
  • Demonstrated proficiency in MS Office applications.
  • Excellent communication and organizational skills, with attention to detail.
  • Strong sense of personal accountability regarding meeting deadlines.
  • Physical / Mental Standards

  • Ability to operate computer, telephone, hand tools and shop equipment.
  • Ability to work independently.
  • Electrical / mechanical / programming skills.
  • Manual dexterity sufficient for constant use of a keyboard, mouse, hand tools and telephone.
  • Speech and hearing sufficient for regular communications.
  • Vision sufficient for use of a computer monitor and transaction documents.
  • Ability to perform climbing, stooping, crouching, walking, grasping, talking, hearing and repetitive motions.
  • Executing up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently, and or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Close mental and visual requirements needed to perform work dealing primarily with machine building, electrical, mechanical, robotic, blueprint reading mechanical and wiring, and customer service.
  • Ability to plan, schedule, train, check and evaluate work.
  • Ability to troubleshoot immediately and independently as machine problems come up at customer site (electrical / programs / machine).
  • Valid driver's license and acceptable motor vehicle record.
  • Work Environment

    While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

    While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

    Conclusion

    All employees are responsible for product quality and are required to understand and follow quality system procedures. All employees have the responsibility, organizational freedom, and authority to initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system.

    This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

    About Schneider

    At Schneider Packaging Equipment Company, Inc. (Schneider), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people's daily lives. With 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as : food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. To date, we have installed, and continue to support, over 3,500 world-class machines in some of the biggest manufacturing operations in the world. Driving solutions to address our customers' specific issues pushes us to constantly innovate our machines, software, ancillary services and our company culture.

    SCH22

    Compensation details : 25-50 Hourly Wage

    PI47bb4ac8fea8-31181-30281405

    Create a job alert for this search

    Field Service Technician • Syracuse, NY, United States

    Related jobs
    Serviceline Technician

    Serviceline Technician

    TradeJobsWorkForce • 13251 Syracuse, NY, US
    Full-time
    Serviceline Technician Job Duties : Troubleshoot, repair, and commission string inverters remotely via ou...Show more
    Last updated: 30+ days ago • Promoted
    Field Maintenance Technician - Restaurant Equipment

    Field Maintenance Technician - Restaurant Equipment

    cumberlandfarmsinc • East Syracuse, NY, United States
    Full-time
    Fastrac is a member of the EG America family of brands.EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ desti...Show more
    Last updated: 30+ days ago • Promoted
    Field Service Technician 2

    Field Service Technician 2

    Sunbelt Rentals • North Syracuse, NY, United States
    Full-time
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...Show more
    Last updated: 22 days ago • Promoted
    Field Technician - Telecommunications

    Field Technician - Telecommunications

    C Squared Systems LLC • East Syracuse, NY, US
    Full-time
    C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementa...Show more
    Last updated: 30+ days ago • Promoted
    Technician / Installer

    Technician / Installer

    GarageCo Intermediate LLC • Locke, NY, US
    Full-time
    Come join our team and open the door to an amazing career at Genson Overhead Door! We have an immediate need for a.Customer Service Representative. Genson Overhead Door is one of New York’s le...Show more
    Last updated: 11 hours ago • Promoted • New!
    Field Service Technician - Generators (Diesel Experience)

    Field Service Technician - Generators (Diesel Experience)

    Kinsley Group • Syracuse, NY, US
    Full-time
    Are you a skilled mechanic or technician looking to take your career to the next level? Kinsley Power Systems is hiring Field Service Technicians to service stand-by generators throughout the North...Show more
    Last updated: 30+ days ago • Promoted
    Field Service Technician Blow Molding

    Field Service Technician Blow Molding

    Diedre Moire Corp. • Syracuse, New York, US
    Full-time
    Field Service Technician Blow Mold Machinery.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Syracuse, NY Leading provider of Mol...Show more
    Last updated: 8 days ago • Promoted
    Field Service Technician

    Field Service Technician

    United Radio Services • East Syracuse, NY, US
    Full-time
    Join our team of technical professionals as a 2-Way Radio and Technical Systems.Build a career installing and servicing critical communications and technical support systems for industry, emergency...Show more
    Last updated: 4 days ago • Promoted
    Field Service Technician

    Field Service Technician

    Empire Scale Corp • Syracuse, NY, USA
    Full-time
    Quick Apply
    We are seeking dynamic and adaptable Field Service Technicians to join our team in Central Square< NY, a suburb of Syracuse. Precision Scale & Balance Field Service Technicians (FST) are at t...Show more
    Last updated: 30+ days ago
    Electromechanical Field Service Technician

    Electromechanical Field Service Technician

    DOC Maintenance Inc • Syracuse, NY, US
    Full-time
    Join Our Team as a Field Service Technician at DOC Services!.Are you a skilled technician looking to advance your career with a leading company that values your hard work and expertise? DOC Service...Show more
    Last updated: 30+ days ago • Promoted
    Quality Field Technician

    Quality Field Technician

    Actalent • East Syracuse, NY, US
    Full-time
    Job Title : Quality Field Technician.The Quality Field Technician is responsible for ensuring that quality-related duties are completed efficiently to satisfy customers, team members, and vendors.Th...Show more
    Last updated: 30+ days ago • Promoted
    Technician

    Technician

    PestMaster of Central NY • Fulton, NY, US
    Full-time +1
    PestMaster Services is an independently owned franchise that proudly offers professional pest management solutions for homes, businesses, and government facilities. Our trained professionals help co...Show more
    Last updated: 20 hours ago • Promoted • New!
    B-Level Technician

    B-Level Technician

    GarageCo Intermediate LLC • Locke, NY, US
    Full-time
    Come join our team and open the door to an amazing career at Genson Overhead Door! We have an immediate need for a.Customer Service Representative. Genson Overhead Door is one of New Yorks leading g...Show more
    Last updated: 3 hours ago • Promoted • New!
    Field Technician

    Field Technician

    Dish • Fayetteville, NY, United States
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show more
    Last updated: 1 day ago • Promoted
    Field Service Technician

    Field Service Technician

    Schneider Packaging Equipment • Syracuse, NY, US
    Full-time
    Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of Schneider products. Demonstrate excellent technical, customer service ...Show more
    Last updated: 16 hours ago • Promoted • New!
    Service Technician

    Service Technician

    Milton CAT • North Syracuse, NY, United States
    Full-time
    Milton CAT is seeking experienced Service Technicians.Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and com...Show more
    Last updated: 30+ days ago • Promoted
    Field Service Technician

    Field Service Technician

    OWL Services • Syracuse, NY, US
    Full-time
    OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.Wit...Show more
    Last updated: 22 days ago • Promoted
    Field Technician

    Field Technician

    Field Operations • Oneida, NY, US
    Full-time
    This role requires the ability to work lawfully in the U.Tuesday - Saturday w / One Hr.Lunch Daily 12pm - 9pm Sunday - Thursday w / One Hr. Plus, enjoy perks like free and discounted intern...Show more
    Last updated: 2 days ago • Promoted