Program and Operations Coordinator

Position Overview

Reporting to the Managing Director of Program Strategy and Impact, the Program & Operations Coordinator plays a central role in bringing The Vilna Shuls mission to life through the execution of approximately 80 public programs and events each year, including concerts, film screenings, culinary workshops, author talks, holiday celebrations, historic tours, and private event rentals.

This is a highly visible, hands-on role for someone who thrives at the intersection of cultural programming and operational excellence. The Coordinator is deeply engaged in all facets of program delivery - from welcoming guests and supporting volunteers to coordinating logistics and providing technical support during events - ensuring that every experience is seamless, warm, and well executed.

In addition to program production, the Coordinator supports the operational systems that enable The Vilna to grow and scale. The role works closely with the Director of Operations and Finance on facilities, technology, and event logistics, and partners with the Executive Assistant on special events.

The ideal candidate is passionate about The Vilnas mission and inspired by arts and culture, historic preservation, and the Boston Jewish immigrant story. This role is well-suited for a highly organized, self-directed individual who enjoys managing complex details behind the scenes while also serving as a welcoming, confident presence for artists, partners, and the public.

Key Responsibilities

Program Administration (70%)

Act as lead producer for all programs (cultural events, holiday celebrations, tours, and rentals)

Staff 12 programs per week, ensuring smooth execution and high-quality attendee experience

Coordinate with all talent and vendors, such as caterers, booksellers, and equipment rentals

Administer in-house A / V systems and lighting; coordinate outside technical support as needed

Ensure excellent customer service and a warm and welcoming environment

Support content compilation (e.g. bios, headshots, partner logos) for program websites

Maintain event supplies and inventories

Systems & Digital Support (20%)

Manage event production workflows in Monday.com

Maintain internal event calendar and scheduling systems

Support ticketing and registration processes, and ensure customer inquiries are addressed appropriately

Business Operations & Budget Tracking (10%)

Reconcile program expenses monthly with Director of Operations and Finance

Track program budgets and provide reports for leadership review

Assist with operational documentation and internal process improvements related to programs

Education & Experience

4+ years of experience in program production, administration, operations, or related fields

Interest in operations and systems, with desire to grow in a mission-driven institution

Proficiency with Google Workspace, web platforms, and CRM tools (HubSpot preferred)

Ability to learn new software and systems quickly

Ideal Qualities

Aligned with The Vilnas mission and values

Highly organized, efficient, collaborative, and detail-oriented

Comfortable managing multiple tasks and priorities simultaneously

People-oriented and confident engaging with program participants, talent, and vendors

Self-directed, proactive, and solution-oriented

Strong interpersonal, verbal, written, and digital communication skills

Curiosity and a willingness to learn

Available to work evenings, weekends, and Jewish holidays

Ability to lift up to 50 pounds

Salary & Benefits : $55,000 - $60,000, commensurate with experience. Competitive benefits.

This is a full-time, in-person position, located at our Beacon Hill office.

Apply Now

To apply, please submit a cover letter and resume in one pdf using the apply button on this page. No phone calls please. If you are having trouble uploading, please email info@vilnashul.org.

Applications will close on Friday, February 27, 2026. Applicants will be interviewed on a rolling basis. We thank you for your interest in career opportunities at The Vilna.

About The Vilna Shul : Bostons Center for Jewish Culture

The Vilna Shul is a cultural center in a historic synagogue building in downtown Boston. Our mission is to spark excitement and curiosity about Jewish arts and culture and our American immigrant story through vibrant and meaningful experiences.

The Vilna Shul provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Vilna Shul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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