Endpoint Engineer IV

Job Description

Job Description

Job Summary :

The Endpoint Engineer IV will provide end-to-end technical support for hardware, software, and network systems, ensuring smooth IT operations and timely resolution of incidents. This role involves installation, configuration, and troubleshooting of systems, mobile devices, and user accounts, along with vendor coordination and security patch management.

Key Responsibilities :

• Provide technical support using IT Infrastructure ticketing tools (ServiceNow preferred).
• Install and configure Windows 7 and Windows XP operating systems.
• Configure, troubleshoot, and support Blackberry, iPhone, and iPad devices.
• Provide end-to-end support for ADNT accounts, VPN access, and SafeBoot.
• Coordinate with hardware vendors (HP, Dell) for spare parts and replacements.
• Perform antivirus patch updates using McAfee or Symantec tools.
• Configure Microsoft Outlook for corporate email accounts.
• Troubleshoot and install hardware, software, network, MS Office, email, and wireless connections.
• Ensure timely communication and escalation of unresolved tickets.
• Maintain accurate documentation of IT incidents, changes, and resolutions.

Required Skills :

Preferred Skills :

Understanding or certification in ITIL, MCP, or CCNA (certified or trained).

Education :

Formal college degree in Engineering (mandatory).

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.