Vice President of Operations

Job Description

Job Description

• We are hiring immediately for a Vice President of Operations  position.
• Location : Bay Area, CA. (San Bruno, Palo Alto, Mountain View, Sunnyvale & San Jose)
• Pay Range : $175,000.00 - $215,000.00 annually
• Other forms of compensation : Bonus eligible

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service.

We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Background to role

The Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. The program’s mission is to inspire and enable the community members to make food choices and enjoy food experiences that support them in being their best.  Based on the program’s vision and mission, the Food Team has developed a clearly defined Food Program strategy that puts a strong emphasis on collaboration and innovation.

Role Summary

This is a senior strategic role, responsible for overseeing and directing the operational team and goals associated with micro-kitchens, warehouse operations, fleet management and equipment purchasing, maintenance and repairs in service to client priorities. This role sets the standards for operations; developing, articulating and communicating regional expectations and objectives; and supporting all levels and providing appropriate tools to ensure success, in close partnership with SVP Operations, Bay Area for a major high-tech client account.

A. Strategic Planning and Revenue / Growth Attainment

Strategic Growth : Create a persistent focus and sustainable strategy to ensure a high client satisfaction and collaboration with account-based regional leadership

P&L Ownership : Oversee and direct the region in achieving divisional financial and operational goals, ensuring accurate forecasting and adherence to budget

Asset Management : Approve and manage the deployment of all capital assets, including equipment, parts, and fleet.

Executive Review : Attend and engage in period-end Compass CEO / CFO operating reviews, Bay Area region leadership meetings and facilitating all client-facing Quarterly Business Discussions (QBDs).

Internal Partnership : Lead, develop, and support relationships with SVP Bay Area Operations, broader regional leadership on the account and sector and organization stakeholders (Canteen leadership, Foodbuy, Finance, HR) to drive strategic needs, user experience, efficiencies, and improved effectiveness.

B. Staff Management and Development

Team Leadership : Coach, develop, and mentor microkitchen, warehousing, fleet and maintenance / repair teams to provide them with the necessary guidance and tools to achieve success.

Labor efficiency & Organizational effectiveness : Develop scheduling with a focus on maximizing labor hours and minimizing inefficiency. Drive for high performance and standards, ensure adherence to key policies and provide structured performance feedback, in partnership with HR.

Operational Support : Work closely with senior support teams (Finance, IT, Systems Implementation) to ensure support management operates at full capacity.

Operational excellence : Visit facilities and units to ensure alignment of goals and a focus on continuous improvement

C. Client Relations and Experience

Relationship Management : Strengthen existing client relationships through strong and impactful interaction with clients, gathering feedback and following up with a responsive can-do attitude

Decisive Action : Respond quickly and decisively to all client requests with supporting data and action plans to ensure a satisfied client and user base.

Minimum Requirements : What You'll Bring

We are looking for a highly accomplished executive who can step into this role and immediately drive impact.

Education : Bachelor's Degree is preferred but not essential

Experience : Ten to fifteen years (10–15+) of related industry experience, ideally in a high-volume, multi-site, service-focused, or CPG environment.

Critical Skills - Exceptional proficiency in :

Strategic Thinking & Team Leadership

Client-centricity and balancing stakeholder needs

Verbal and Written Communication

Budgetary and Financial Analysis

Data-Gathering, Analytical, and Conceptual Thinking

Organization and Time Management

This is a high-visibility, high-impact role demanding a seasoned leader ready to own success.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.