Senior Manager, Accommodations Services

Sun Life U.S. is one of the largest providers of employee and government benefits helping approximately 50 million Americans access the care and coverage they need. Through employers industry partners and government programs Sun Life U.S. offers a portfolio of benefits and services including dental vision disability absence management life supplemental health medical stop-loss insurance and healthcare navigation. We have more than 6400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers partners and communities.

Job Description :

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.

The opportunity : The Senior Manager Accommodations Services provides supervisory responsibilities to the Accommodations team in support of Sun Life Integrated Absence Disability and Accommodation services.

In this role you work within a team environment among a peer group and with key business partners to service client needs related to absence disability and accommodations. Additionally you are responsible for your team performance and meeting the established operational area standards for the professional management of both routine and complex claims for Absence and Disability Management.

How you will contribute :

• Lead and develop a team managing ADA and PWFA accommodations
• Conduct quality reviews and provide coaching to staff
• Drive talent development including selection retention and performance management
• Facilitate interactive dialogues with employees medical professionals and other stakeholders
• Monitor workflow and ensure optimal case management
• Oversee utilization of internal and external resources
• Participate in strategic planning for Accommodation Services
• Identify areas for continuous improvement
• Monitor and report on key performance metrics
• Contribute to educational seminars and client presentations

What you will bring with you :

Salary : $71100-$106700

At our company we are committed to pay transparency and equity. The salary range for this role is competitive nationwide and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills qualifications experience education and geographic addition to your base salary this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

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We are committed to fostering an inclusive environment where all employees feel they belong are supported and empowered to thrive. We are dedicated to building teams with varied experiences backgrounds perspectives and ideas that benefit our colleagues clients and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life we prioritize your well-being with comprehensive benefits including generous vacation and sick time market-leading paid family parental and adoption leave medical coverage company paid life and AD&D insurance disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match stock purchase options and an employer-funded retirement account. Enjoy a flexible inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S. weve also been recognized as a Top 10 employer by the Boston Globes Top Places to Work for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodation s to the known physical or mental limitation s of otherwise-qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.

For applicants residing in California please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Job Category :

Claims - Life & Disability

Posting End Date : 19 / 12 / 2025

Required Experience :

Senior Manager

Key Skills

Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 71100 - 106700