Customer Care Analyst

Overview

Placement Type : Temporary

Salary : $30-35 Hourly

Start Date : 12.01.2025

Are you ready to shape the future of operational excellence for a leading financial services provider within a dynamic global industry? This is your chance to join a team dedicated to delivering seamless financial solutions and unparalleled customer experiences. We are seeking a proactive and analytical professional to play a pivotal role in optimizing critical business processes and driving efficiency across our operational services. Your contributions will directly enhance how we serve our customers and support our internal teams, making a significant impact on our daily operations and long-term success.

• About the Hiring Company

Join a prominent financial services organization that stands at the forefront of its industry, known for its commitment to innovation, customer satisfaction, and operational integrity. This company provides essential financial solutions that empower individuals and businesses, fostering growth and stability. As a partner with Aquent, you will contribute to a mission-driven environment where your analytical skills will directly influence the efficiency and effectiveness of core business functions, impacting thousands of customers and stakeholders.

We are looking for a highly motivated and detail-oriented Business Analyst to support our operational services team. This is an exciting opportunity to immerse yourself in the intricacies of financial operations, from lending and payments to customer service. You will be instrumental in identifying areas for improvement, streamlining workflows, and ensuring the smooth functioning of essential business processes. Your work will not only solve immediate challenges but also lay the groundwork for future enhancements, contributing to a more agile and responsive organization. This role is onsite four days a week at their office in Torrance.

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.