Job Description
Job Description
Description :
WinChoice USA is growing, and we’re looking for a Appointment Setter to join our Roofing Division. This role is ideal for someone who is detail-oriented, solution-focused, and passionate about delivering top-tier service to every homeowner we support.
Pay : $20.00 - $22.00 per hour
Job description :
Now Hiring : Customer Service Representative – Roofing Division
Location : Mountain Pine, Arkansas
Company : WinChoice USA
What You’ll Do :
- Be the first point of contact for roofing customers
 - Answer inbound calls and make follow-up calls regarding appointments, service status, and customer satisfaction
 - Provide accurate information about our roofing products, services, and timelines
 - Schedule roofing inspections, services, and installations
 - Communicate with field teams and internal departments to ensure a smooth customer experience
 - Document all interactions in our CRM system with thorough and clear notes
 - Resolve any customer concerns with professionalism and urgency
 - Educate customers on our referral program and post-service opportunities
 
Requirements :
What We’re Looking For :
Excellent communication and problem-solving skillsPrevious customer service experience (roofing or home services industry preferred)Ability to manage multiple tasks in a fast-paced environmentStrong attention to detail and follow-throughComfortable using CRM systems and Microsoft Office SuiteTeam player who thrives in a collaborative environmentPositive attitude and a commitment to customer satisfactionWhat We Offer :
Full-time position with competitive payOpportunity for growth within a rapidly expanding divisionSupportive team culture and leadershipPaid training and ongoing developmentMedical, dental, vision, and 401(k) benefitsIf you're ready to join a company that values integrity, hard work, and service excellence, we’d love to hear from you. Apply today and help us build more than roofs—help us build trust.
Job Type : Full-time Benefits :
Health insurancePaid time offDay shiftMountain Pine, AR 71956 :
Work Location : In person