Customer Service Representative

Customer Service Representative

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your focus will be ensuring that our customers feel valued and understood.

Our Benefits

• Full paid during training
• Nine days of Paid Time Off (PTO) in addition to regular vacations
• Fully reported wages to IMSS and Infonavit
• Weekly food vouchers of $3 16 MXN
• Weekly Payment
• Life and burial insurance
• Parking On-site
• Wellness Center On-site
• Exclusive coffee shop on-site
• Special discounts at establishments
• Employee Referral Program
• Monthly activities and celebrations

About the Role

The Customer Service Representative handles questions and issues from both customers and agents. They work to keep and build good relationships between policyholders and the insurance company.

Key Responsibilities :

Provide feedback when training needs are identified.

Promote teamwork through reliability and group cohesion.

Suggest process improvements to leadership.

Education and Experience :

Minimum Skills and Competencies :

The following skills and abilities are required. Adjustments can be made for individuals with disabilities.

Desired Skills :

For this position, we offer up to $2 4 000 MXN. monthly before taxes.

Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.203.4492