Talent.com
Retail Associate

Retail Associate

Ross StoresVancouver, WA, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns; Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability; Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    The base pay range for this role is $16.66 - $17.16. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical / Dental / Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life / ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days / year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

    Create a job alert for this search

    Retail Associate • Vancouver, WA, US

    Related jobs
    • Promoted
    Retail Part-Time Store Associate, Fabletics (Washington Square - Portland, OR)

    Retail Part-Time Store Associate, Fabletics (Washington Square - Portland, OR)

    FableticsPortland, OR, US
    Part-time
    Fabletics is currently looking for driven.Join our team as a Store Associate and be at the forefront of delivering a best-in-class retail shopping experience! You will empower our customers to seam...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Seasonal Store Associate, Fabletics (Washington Square - Portland, OR)

    Retail Seasonal Store Associate, Fabletics (Washington Square - Portland, OR)

    FableticsPortland, OR, US
    Full-time
    Fabletics Retail is currently looking for a Seasonal Store Associate for our Fabletics Retail Store.As the Seasonal Store Associate you would be responsible for providing a best in class retail sto...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor HoldingsTualatin, OR, US
    Full-time +1
    This role has a minimum base pay from $16.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    POP MART AmericasClackamas, OR, US
    Full-time
    We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores. This person will be responsible for exceeding customer expectations by lis...Show moreLast updated: 30+ days ago
    Retail Sales Associate - 3785

    Retail Sales Associate - 3785

    First Cash, Inc.Portland, OR, US
    Full-time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate - Washington Square

    Retail Associate - Washington Square

    Aritzia LPPortland, OR, US
    Full-time
    The mission of the Retail team is to deliver world-class client experiences.Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wa...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Best BuyGresham, OR, US
    Full-time
    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visit our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech product...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Columbia SportswearTroutdale, OR, US
    Full-time
    With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing cust...Show moreLast updated: 30+ days ago
    • Promoted
    Job Retail Store Sales Associate

    Job Retail Store Sales Associate

    BlickPortland, OR, US
    Full-time
    By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick's commitment to our customers, the Arts, and ou...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Part-time Retail Associate

    Seasonal Part-time Retail Associate

    Columbia SportswearPortland, OR, US
    Part-time
    With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing cust...Show moreLast updated: 8 days ago
    • Promoted
    Retail Associates

    Retail Associates

    Hobby LobbyVancouver, WA, US
    Full-time +1
    Immediate openings! We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate (Wood)

    Retail Sales Associate (Wood)

    Floor & Decor HoldingsBeaverton, OR, US
    Full-time +1
    This role has a minimum base pay from $16.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonPortland, OR, US
    Full-time +1
    A place to share your ideas freely even if theyre daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting t...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office DepotVancouver, WA, US
    Part-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
    • Promoted
    P / T Retail Offsite Store Associate - Montgomery Park Employee Store, 6536, Portland, OR 1

    P / T Retail Offsite Store Associate - Montgomery Park Employee Store, 6536, Portland, OR 1

    AdidasPortland, OR, US
    Part-time
    At Adidas, we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to creat...Show moreLast updated: 30+ days ago
    Retail Sales Associate

    Retail Sales Associate

    CotopaxiPortland, OR, US
    Part-time
    Quick Apply
    Retail Guide (Retail Sales Associate) Job Level : Entry-Level Job Type : Part-Time, Non-Exempt Job Location : Cotopaxi Retail Store - Portland, OR Job Compensation : $18. About Cotopaxi : Cotopaxi is a B...Show moreLast updated: 11 days ago
    • Promoted
    Aerie - Stock Associate

    Aerie - Stock Associate

    American Eagle OutfittersPortland, OR, US
    Part-time
    You can't buy product if it's not on the floor, right?! As a part-time stock brand ambassador, you're an expert at keeping product moving from the stockroom to the salesfloor through shipment proce...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Stores- Risk Associate

    Retail Stores- Risk Associate

    Aritzia LPPortland, OR, US
    Full-time
    Our Enterprise Risk Management department is responsible for minimizing loss while respecting people, brand and operations. With a special focus on merchandise security, our Risk Associate supports ...Show moreLast updated: 30+ days ago