Kitchen Worker Lead - Grave - WCLV2

Job Title

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Location : 107 N 4th St, Las Vegas, NV 89101

Duties :

• Ensure that department goals are communicated, understood, and by hourly team members at the beginning of their shift.
• Coordinate tasks to ensure that the restaurant runs efficiently and follow-up.
• Work with management to ensure that newly hired hourly team members receive proper training.
• Counsel hourly team members on work related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed.
• Listen to team members' suggestions for improving how work is done and guests are served. Gain management support as needed to act upon suggestions.
• Work with management to ensure that hourly team members have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, inventory, etc.).
• Ensure that team members are continually and properly trained on all aspects of their job.
• Work with management to ensure that team members clearly understand the positional roles, responsibilities, and performance expectations.
• Address guest concerns, requests, or issues either individually or by enlisting the help of management or other team members.
• Give constructive feedback to team members to help them continue to improve at their job.
• Act as a "bridge" between management and hourly team members to facilitate restaurant operation (e.g., keep managers apprised of hourly team members' activities, issues, challenges, etc.).
• Collaborate with management to develop and carryout ideas and procedures to continuously improve team performance.
• Enforce compliance with company and mandated standards (e.g., safety, OSHA, department-specific procedures, SNHD regulations).
• Work with management to recognize and celebrate hourly associate performance contributions (e.g., department-specific recognition programs).
• Manage basic human resource issues / concerns of hourly team members enlisting the support of management as needed (payroll, work hours, etc.).
• As an hourly team member's first point of contact, provide fair and consistent assistance.
• Conduct day-to-day shift supervision and oversee restaurant operations (e.g. assign positions, coordinate breaks, manager checklist completion, counting safe, etc.).
• Serve as an individual contributor and department role model by performing technical or functional job duties (e.g., accounting, food preparation, room preparation, sanitation standards).
• Assist in working toward positive financial results through waste control, labor control and guest satisfaction.
• Assist in maintaining a highly motivated and well-trained staff.
• Maintain a safe and sanitary work environment for all team members and guests.
• Be on the floor during entire meal period and ensure adequate coverage (except during your breaks).
• Ensure that only a quality product is being served.
• Ensure all side work is done as required.
• Monitor uniform standards with yourself and team members to include health cards.
• Continually inspect all areas of the venue to ensure any / all maintenance tasks get communicated to management and completed.
• Set the example and enforce the standards of honesty, integrity, respect and teamwork.
• You worked hard to get here, now work hard to keep your position.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!