RCM Onboarding Specialist

Job Description

Job Description

IN SUMMARY...

The RCM Onboarding Specialist will be our customer's primary contact to ensure they are successfully implemented to receive Azalea Revenue Cycle services. This individual will work closely with clients and internal teams to ensure a smooth onboarding experience, meeting and exceeding client expectations. This role requires strong communication and organizational skills to appropriately set expectations from the sales hand-over, manage a project plan through the onboarding process and monitor post-live progress. The ideal candidate possesses these qualities as well as a deep understanding of healthcare revenue cycle processes & passion for delivering top-notch customer service.

WHAT YOU WILL DO...

Client Onboarding :

• Lead the onboarding process for new RCM clients, ensuring a seamless transition from implementation to full operation.
• Collaborate with cross-functional teams, including sales, implementation, and technology, to gather necessary information and requirements for client setup.

Requirements Gathering :

System Configuration :

Training and Support :

Documentation :

BACKGROUND AND SKILLS YOU WILL BRING...

SUCCESS LOOKS LIKE...

HOW WE INVEST IN YOU...

Generous employer sponsored subsidy towards employee's medical insurance premiums

Azalea Health's EEO Statement

Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.