Senior Account Executive

Senior Account Executive - In Store, SevenRooms

The SMB Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with local and regional merchants in any given geography. The Commerce Platform team specifically is on a mission to redefine and reshape the hospitality industry for restaurant operators both on and off the DoorDash delivery marketplace. We are disrupting the current landscape by opening the door for hospitality operators to a new frontier of streamlined operations, customer insights and relationship management across all channels - from walk-in to at home delivery.

As a Senior Account Executive - In Store, SevenRooms you'll work directly with restaurants and hospitality groups, both on and off DoorDash's delivery marketplace, to support the launch of our new In Store business and to bring the best local and regional merchants on to DoorDash's In Store platform! The Senior Account Executive (Sr. AE) will work closely with our merchants to develop and maintain strong relationships and work cross functionally to identify gaps in their current in-store operations and marketing technology through in-depth discovery then craft recommendations using the appropriate DoorDash Platform solution : including reservation, waitlist and table management, customer data platform, marketing automation, and more. This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver magical experiences for both in-store and off-premise guests. You will add new restaurants to our In Store and Commerce Platform product suite and work with a cross-functional DoorDash team to guarantee a smooth transition as they come on board and realize the value of the products we provide.

DoorDash Sr. AEs are trusted advisors and expert relationship-builders, approaching every conversation with potential partners in a consultative manner to identify their existing business challenges and thinking creatively to present the perfect solution. You will report to the Sales Manager for In Store as part of our Commerce Platform organization. We expect this role to be flexible with some time in-office (1-2 days / week), but most time in the field (up to 40%), and some time working from home.

You're excited about this opportunity because you will

• Lead the end-to-end sales process from discovery to contract negotiation, identifying customer needs and applying independent judgment to value selling, product solutions and complex pipeline management
• Excite both non-Doordash and our existing marketplace restaurants on the potential to drive in-store revenue through customer engagement
• Serve as a trusted advisor to hospitality executives (including C-suite, VPs, Chefs and business owners) by providing insights, benchmarking, and guidance and customizing the information to fit their use case
• Speak to the overall suite of products that DoorDash offers and be able to sell upgrades, upsells, and cross-sells of DoorDash products
• Use internal data and enablement to customize a narrative that showcases forecasted revenue growth and streamlined operations through customized monthly packages to improve sales, growth, and brand perception
• Collaborate with our various cross-functional sales teams to engage with target customers and negotiate and re-negotiate sales terms
• Be willing and able to travel across your region (up to 40%), while we offer flexible hours and options to work from home

We're excited about you because

Applications for this position are accepted on an ongoing basis.