Senior General Manager

Primary Responsibilities

• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
• Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Managing the financial performance of the property in accordance with the established budget
• Effectively coaching all team members to understand how they contribute to the big picture
• Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
• Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
• Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
• Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
• Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Supporting participation in training and educational opportunities

You Create Value By

What You Bring To Us

Salary Range

$140,000—$150,000 USD

Benefits

When you join Bozzuto, you’re not just accepting a job; you are becoming part of a community that cares about your overall well‑being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award‑winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Bozzuto is proudly an Equal Opportunity Employer.

The specific benefits outlined above apply to full‑time employees at Bozzuto. Benefits for part‑time employees and interns will be discussed during the interview process. Contract positions are not eligible for benefits.

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