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Patient Access Representative - Family Medicine

Patient Access Representative - Family Medicine

McLaren HealthSterling Heights, MI, US
30+ days ago
Job type
  • Full-time
Job description

Administrative / Clerical

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Essential Functions and Responsibilities :

  • Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
  • Responds promptly, professionally and courteously to all customers' needs.
  • Cooperates and communicates effectively with all McLaren Health Care team members.
  • Contributes to continuous quality improvement efforts.
  • Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

Keywords : Receptionist, secretary, office, clerical, front desk

Qualifications : Minimum :

  • High School Diploma or GED
  • Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
  • Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
  • For positions designated as float positions, travel to or between clinics is required
  • Preferred :

  • Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
  • Certification in medical billing, coding, or equivalent job specific certification
  • Working knowledge of CPT, HCPCS, and ICD-10
  • One-year experience in Revenue Cycle
  • Equal Opportunity Employer of Minorities / Females / Disabled / Veterans.

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    Family Medicine • Sterling Heights, MI, US

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