Job Description
Position Summary :
The Operations Support Specialist will support the Eurofins Discovery Services Team in contract research services to advance new pharmaceutical candidate testing. This position supports general office maintenance, receptionist functions, laboratory functions, and manages site visitors. Supports executive management team and interacts with internal and external customers globally at all levels of the organization. Self-management, handling of confidential information and independent judgment is required to plan, prioritize and organize a diverse workload with minimal oversight. Supports site procurement, receiving and supply chain
Qualifications
Basic Minimum Qualifications (BMQ) : The requirements below represent the education, experience knowledge, skill or ability required to perform the job successfully.
Education / Experience (BMQ) :
- High School Diploma with 4+ years of relevant experience
- B.A. or B.S with 2 years of relevant experience
- Experience in procurement and cost control
- Experience in vendor management, supply pricing, and price negotiations
- Experience in customer invoicing, and customer service
- Experience with ERP applications (AX, Oracle, SAP)
- Experience with receiving duties
- Experience in executive and administrative support
- May consider an equivalent of education and experience
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Laboratory experience
Abilities and / or Skills (BMQ) :
Good organization and documentation skillsGood communication and interpersonal skillsProficiency with business applications and softwareDemonstrated ability to adopt new skills independentlyUnderstands the requirement and maintains confidential information.Requires an attention to detail, strong work ethic and sense of urgencyProficient with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)Ability to read, write, and interpret documentsAbility to perform mathematical calculations, statistical analyses, and data interpretationAbility to multitask with organization and manage time effectivelyAbility to identify and solve practical problems; troubleshooting skillsAbility to work in a laboratory setting, according to the physical requirements of a laboratory roleAbove average oral and written communication skillsDemonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human healthPreferred Abilities and / or Skills :Experience in financial account receivables, collections, managing client accountsExperience with quality system management, archival and document controlExperience with event planning and executive assistant functionsExperience in laboratory settingExperience with shipping procedures and regulationsEssential Duties and Responsibilities :
Provides general administrative support to lab operations team and management team.Supports on site business functions for lab operations including but not limited to receiving, supplier / vendor tasks, centralized ordering for both buildings, creating and maintaining kitchen and office inventory, and supporting on-site visitorsOrganizes, files and ensures archival of business critical documentation, including but not limited to employee training files, equipment files, study documentation and business contractsUtilizes company golf cart to transport business critical items around Eurofins Discovery campusEnsures confidentiality regarding employees, clients, or vendors except as authorized by corporate officials or as approved in writing by the Accounting Manager, or designate.Operates a personal computer in an efficient and accurate manner with the company provided software programs that includes AX, Great Plains Accounting, Coupa, Word, Excel, and others as required. Uses an array of business software applications (e.g., Word, PowerPoint and Excel)Greets visitors and provides visitor badges; follows proper sign in / out proceduresReceives sorts and forwards incoming mail and assists with photocopying, faxing, filing and collating. Responsible for postage meter / scale and postmarking outgoing mailSchedules and organizes complex activities for employees and / or visitors such as meetings, travel, conferences, hotels, airport transportation, lunches, dinners, meeting invites and collecting RSVPs. Secures appropriate Visas and passports for travel of executivesTypes and designs general correspondence for site events, memos, charts, graphs, business plans, etc.; and proofreads for spelling, grammar and layout, making appropriate changes; responsible for accuracy and clarityEnsures office, conference rooms, kitchen and common areas are functional and meets standards for organization, appearance, and hygiene at both buildingsMaintains inventory for kitchen and office supplies placing necessary orders to replenish, stock and keep clean and organizedMaintains office machines such as phones, television monitors, fax, copier, and scanner. Organizes service when needed; ensures paper and toners are available for general useResponsible for providing secretarial and administrative support to the management team including managing their calendars and establishing online teleconferencesSupports travel booking and submits expense report into Concur for Admin expenses and Sr. Management expense reporting and reimbursementApplies and demonstrates proficiency in ERP and LIMS programs, to include purchasing, inventory management and compound management applicationsAccountable for ensuring unit procurement processes are completed from requisition through receiving and general ledger account assignments... Receives and audits purchase requisitions within purchasing software.Prepares purchase orders, standing orders, and service contracts for office and laboratory needsAccountable for financial responsibility in supply chain management. Sources products through most cost-effective vendors when possible, and serves as liaison between lab personnel and vendor for ordering issues such as pricing, backorders, or defective materialsCompletes new vendor request forms and coordinates new vendor requests with NSC and maintains the approved supplier listAssist in supporting internal and external communication regarding handling and shipping of samplesAssist in supporting preparation, packaging, and shipping of outgoing samples, supplies and products. Support shipping vendors and import / export requirements through provision of required documentation and communication in accordance with IATA and DOT regulations.Provides cross-functional support to other departments as requiredAdheres to site environmental health and safety (EHS) requirementsPerforms work in an office and laboratory setting, meeting the physical job requirements of roleDemonstrates proficiency with, care and maintenance of lab equipment and department assetsWorks effectively in a team environment, under minimum direction, to achieve business production, project timelines, and quality objectivesCompletes required training and supports 100% of Employee Health and Safety requirementsConducts responsible use of confidential IT and business systems, as requiredAdheres to department SOP's and documentation requirements, maintains accurate data management and reportingSupports unit goals and demonstrates Eurofins' competencies, as defined in the job planProvides training to colleagues and external end users, when requiredAdjusts work hours and provides cross-functional support to other departments, as required, and maintains accountability in delivering to client needs / timelinesRoutinely communicates project updates to internal and external clients and performs other duties, as assignedDemonstrates and promotes the company visionRegular attendance and punctualityApplies GMP / GLP in all areas of responsibility, as appropriatePerforms other duties as assignedAdditional Information
Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysApplicants must be authorized to work for ANY US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Eurofins Viracor BioPharma Services are committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and / or veteran status, and / or any other status protected by applicable Federal, state, or local law. The Company’s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.
