Branch Supervisor

Branch Supervisor

At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.

This position works closely with the Assistant Manager and / or Branch Manager to attain branch and Bank goals. The Branch Supervisor consistently demonstrates Breakthrough Client Service Standards, ensures operational excellence, and supports associate development. This Branch Supervisor also processes transactions, places clients in appropriate account and loan products, cross-sells other bank services and makes referrals to other departments as appropriate.

Responsibilities include :

• Opening and accurately processing all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts and small business loans providing solutions with cash management and Retail Business Solutions. Listens to the clients financial needs and cross-sells other bank services and refers customers to other departments as appropriate, to support the clients financial growth.
• Maintaining direct contact with external and internal clients and consistently providing proactive solutions and problem resolutions in alignment with the banks Breakthrough Client Service Standards.
• Processing and overseeing technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments and monitoring branch controls.
• Maintaining responsibility for cash drawer and following proper balancing procedures.
• Facilitating the review and assessment of the operational / audit requirements of the branch. Provides input and support to any remediation or adjustments that will improve operational quality.
• Acting as back up to personal banking team to open new accounts, receive loan requests and gather credit-related information.
• Maintaining responsibility for cash drawer and following proper balancing procedures.
• Monitoring sales and service goals.
• Routinely and consistently providing guidance and training to branch team.
• May supervise other associates on day-to-day activities, and act in the Branch Manager capacity when required.
• All employees are responsible for internal controls in the performance of their assigned duties. Internal control responsibilities are established in various policies, procedures, and documents, including the Code of Conduct.

Qualifications include :

Be a part of a bank that invests in you! Competitive Incentive Plan : Earn rewards that match your efforts. Professional Development : Grow your skills with our tailored premier banker programs. Career Growth : Clear paths to achieve your professional goals.

Job Location : Ability to work fully onsite at posted location.

2400 West 11th Avenue, Eugene, OR 97402

Our Benefits : This position is eligible for a signing bonus of $1,000.00. We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $18.00 - $27.55, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity : Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email.