Business Operations Coordinator - Marketing
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Business Operations Coordinator will serve as a strategic business partner to the Marketing leadership team, providing comprehensive operational support while driving key initiatives forward. This role combines traditional executive support with proactive business operations management, ensuring seamless execution of marketing strategies and day-to-day operations. The ideal candidate will be a highly organized, detail-oriented professional who thrives in a fast-paced environment and can anticipate needs while managing multiple priorities.
Executive & Administrative Support
- Provide comprehensive administrative support to Marketing leadership team members
- Manage complex calendars, scheduling meetings across multiple time zones with internal and external stakeholders
- Coordinate domestic and international travel arrangements, including detailed itineraries, hotel bookings, ground transportation, and restaurant reservations
- Process and reconcile expense reports for leadership team, ensuring compliance with JLL policies and timely submission
- Handle confidential information with discretion and maintain the highest level of professionalism
- Manage office logistics, supplies, and vendor relationships for the Marketing department
- Process purchase orders and budget tracking documentation
Travel Planning & Expense Management
Plan comprehensive travel itineraries for complex multi-city trips, client visits, and industry conferencesResearch and book cost-effective travel options while considering preferences and business requirementsCoordinate travel logistics including visa requirements, travel insurance, and international documentationMonitor travel disruptions and proactively arrange alternative accommodations or transportation as neededMaintain detailed records of travel expenses and ensure proper coding for budget trackingProcess expense reports with supporting documentation and follow up on any discrepancies or approvals neededMeeting Management & Follow-up
Coordinate and schedule team meetings, client presentations, and strategic planning sessionsPrepare comprehensive meeting agendas and distribute pre-read materials in advanceActively participate in meetings to capture detailed action items and key decisionsDevelop and maintain action item tracking systems to ensure follow-through on commitmentsConduct proactive follow-ups with stakeholders to ensure deliverable completion and deadline adherencePrepare meeting minutes and distribute summary reports to relevant partiesPresentation Development & Content Creation
Create compelling PowerPoint presentations for internal meetings, client pitches, and industry eventsCollaborate with marketing team members to develop visually appealing and data-driven presentation materialsResearch and compile market data, competitive intelligence, and industry trends for presentation contentMaintain brand consistency across all presentation materials and marketing collateralUpdate and maintain presentation template library and marketing resource databasesPre-Read Collection & Distribution
Coordinate collection of presentation materials, reports, and briefing documents from multiple stakeholdersOrganize and compile pre-read packages for leadership meetings and client engagementsEstablish standardized processes for pre-read submission deadlines and formatting requirementsMaintain digital filing systems for easy retrieval and reference of historical materialsQuality control review of all materials prior to distributionStrategic Operations Support
Support marketing campaign planning and execution timelinesAssist with event coordination and logistics for marketing initiativesMaintain client and prospect databases with accurate contact information and engagement historyCoordinate with cross-functional teams including Legal, Finance, and Business DevelopmentSupport budget management processes and vendor coordinationRequired Qualifications
Bachelor's degree preferred or equivalent professional experience3-5 years of executive administrative support experience, preferably in professional services or commercial real estateAdvanced proficiency in Microsoft Office Suite, particularly PowerPoint, Excel, and OutlookExperience with expense management systems and travel booking platformsExperience with CRM systems and project management toolsExceptional written and verbal communication skillsStrong organizational skills with ability to manage multiple competing prioritiesProven ability to work independently and take initiative in a fast-paced environmentProfessional demeanor with ability to interact with C-level executives and external clientsPreferred Qualifications
Commercial real estate industry experienceExperience supporting marketing or business development functionsKnowledge of presentation design principles and data visualizationFamiliarity with marketing automation platforms and digital marketing toolsProject management certification or experienceExperience with corporate travel management and international travel requirementsLocation : On-site Dallas, TX
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays