Lead QA Engineer

Lead QA Engineer – AI Team

Chicago, IL – hybrid work from home : days onsite in the loop, days WFH

Summary :

The Lead QA Engineer will lead a team of - QA Engineers, and all automated AND manual testing efforts for web applications on the newly created AI team. You'll work closely with DevOps and Product teams to drive end-to-end testing frameworks in a CI / CD environment.

You'll be very hands on, while leading the team and leading projects – we use Playwright extensively for web testing, so strong Playwright experience is a must have. You'll also be conducing performance and load testing using tools like JMeter, LoadRunner and Selenium.

We are a Microsoft shop, so any experience working in an Azure environment, specifically with Azure DevOps for test case tracking and test plan execution, would be a bonus.

While the focus of this role is leading the testing efforts, we do expect our Lead QA Engineer to also have scripting / programming experience – this team primarily uses JavaScript, Typescript and Python.

What you'll be doing

• Design and execute comprehensive test plans and test cases directly from business and technical requirements.
• Develop and maintain automation frameworks supporting functional, regression, load, and performance testing.
• Build and automate test scripts using Playwright and integrate them seamlessly into Azure DevOps CI / CD pipelines.
• Collaborate with product, development, and DevOps teams to define testing goals, acceptance criteria, and release standards.
• Own the QA process end-to-end, ensuring thorough coverage and consistent execution across all stages of development.
• Define and track key quality metrics to measure test effectiveness and product stability.
• Investigate and resolve test failures through root-cause analysis and coordination with developers.
• Maintain clear and detailed test documentation, including test plans, test cases, automation logic, and defect reports.
• Continuously evaluate and implement new tools and methodologies to enhance QA practices and automation efficiency.
• Promote a proactive, quality-first approach to development by embedding testing early in the software lifecycle.

Skills we're seeking

Nice to haves