ServiceNow MCO Architect

Job Title : ServiceNow MCO Architect

Location : Houston, TX (Remote)

Job Description :

8 to 12 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment

Atleast 12 to 14 years of experience in the IT Industry Experience

Roles & Responsibilties :

Provide domain, architecture, and the technical aspects of the project.

Participate in requirement gathering meetings and provide inputs to the developers based on the requirements.

End to end guidance and review of Modular Implementation & customization in ServiceNow

Hands-on experience in implementing in multiple ServiceNow Modules and 3rd party integrations

Guidance on Implementation of ServiceNow Modules, primarily MCO, CSM, ITSM and Platform Configuration

Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc

Validate requirements and highlight discrepancies

Design solution and suggest technical best practices

Ensure information is accurate and feasible

Certifications :

ServiceNow Administration certification

ServiceNow Implementation Specialist Certification(various tracks)

ServiceNow Master Architect Certification(optional)

Skills

Mandatory Skills : ServiceNow ITSM

Architect