Service Operations Supervisor

Job Description

Job Description

Description : Who Are We?

Circuit’s ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative cities and forward-thinking advertising partners to offer electric shuttles that make mobility easier, smarter, more affordable, and fun.

What Do We Value?

Circuit is built by energetic team members from diverse backgrounds. Every mile makes a difference at Circuit : we tackle big challenges in small steps. Circuit employs hard-working individuals who are passionate about changing the world one ride at a time. We maintain a flexible work environment with a warm and welcoming company culture.

What Will You Do?

The Supervisor is responsible for leading daily operations across Circuit’s Los Angeles market, which includes the Warner Center, Intuit Dome, Sofi Stadium and Inglewood IRide Program. Reporting to the Area Manager, this hands-on role oversees Shift Leads and Driver Ambassadors to ensure each program runs safely, efficiently and in alignment with Circuit’s service standards.

As a frontline leader, the Supervisor plays a vital role in delivering Circuit’s mission. This position ensures fleet readiness, team accountability and outstanding rider experiences.

Given the operational hours of our LA programs (as early as 3 : 00am through 2 : 00am), the role requires flexibility in scheduling and availability to support teams when service is active. The ideal candidate will lead by example, foster a positive team culture and take pride in keeping Circuit’s operations running smoothly and sustainable every day.

Daily Operations & Fleet Oversight

• Oversee daily market operations to ensure shifts are fully staffed and executed on time.
• Manage attendance, timekeeping, and scheduling.
• Ensure vehicle fleet is safe, clean, charged, and operationally ready each day.
• Maintain inventory of supplies and equipment at the market facility.
• Escalate issues as needed to the Area Manager and assist with resolution.

Team Leadership & Coaching

Customer Service & Incident Handling

Reporting & Communication

Markets and responsibilities may change over time, and this job description is not all-encompassing. The Supervisor may be asked to perform other duties as assigned to support Circuit’s operational needs.

Requirements : Qualifications :

What we offer :

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