IT Support SpecialistCFS • Bremen, IN, US
IT Support Specialist
CFS • Bremen, IN, US
4 days ago
Job type
- Full-time
Job descriptionProven experience in IT support, preferably in a corporate environment. Strong knowledge of Office 365, including administration and troubleshooting. Experience with VOIP systems and related technologies. Familiarity with IT policies and procedures development. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. CompTIA A+, Network+, or Security+ certification. Previous supervisory experience. Experience with ticketing systems and remote support tools
IT Support Specialist
Location : (Onsite) Bremen, IN
Salary : $65,000 - $75,000
Job Summary : We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal candidate will have a strong background in Office 365 support, troubleshooting, and the implementation of IT policies and procedures.
Key Responsibilities :
- Provide first-line support for Office 365 applications, including troubleshooting issues and providing user training.
- Respond to and resolve technical support requests related to hardware, software, and network issues.
- Assist in the development, documentation, and implementation of IT policies and procedures to ensure efficient operations and compliance.
- Support and maintain VOIP systems, including configuration, troubleshooting, and user training.
- Monitor and maintain IT infrastructure, ensuring optimal performance and minimal downtime.
- Collaborate with team members to identify and implement process improvements.
- Maintain accurate records of support requests and resolutions in the ticketing system.
- Stay current with industry trends and best practices to continually enhance IT support capabilities.
Qualifications :
Nice to Have :
Click here to apply online
Create a job alert for this search
It Support Specialist • Bremen, IN, US