Talent.com
Associate Team Leader

Associate Team Leader

H&R BlockAsheboro, NC, US
9 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #32464

    Create a job alert for this search

    Team Leader • Asheboro, NC, US

    Related jobs
    • Promoted
    R&D- Sr. Group Leader

    R&D- Sr. Group Leader

    The Sherwin-Williams CompanyGreensboro, NC, United States
    Permanent
    The Industrial Wood Laboratory is seeking a Senior Group Leader to lead the development and commercialization efforts for new and existing products designed for Industrial Wood Market Segments.This...Show moreLast updated: 30+ days ago
    • Promoted
    LEAD SALES ASSOCIATE-FT in JULIAN, NC S20502

    LEAD SALES ASSOCIATE-FT in JULIAN, NC S20502

    Dollar GeneralJulian, North Carolina, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    Pizza HutSanford, NC, United States
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockGreensboro, NC, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 10 days ago
    • Promoted
    Opening Shift Manager – Food Service Team Member

    Opening Shift Manager – Food Service Team Member

    Taco BellPittsboro, NC, US
    Full-time +1
    Opening Shift Manager •Must be willing to work early mornings and at least 18 years of age.Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...Show moreLast updated: 10 days ago
    • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzTroy, North Carolina, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show moreLast updated: 30+ days ago
    • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzDenton, North Carolina, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead

    Team Lead

    Rack Room ShoesAsheboro, NC, US
    Part-time
    Location : Asheboro, North Carolina US.The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company polic...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashTroy, NC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    LEAD SALES ASSOCIATE-PT in JULIAN, NC S20502

    LEAD SALES ASSOCIATE-PT in JULIAN, NC S20502

    Dollar GeneralJulian, North Carolina, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 30+ days ago
    • Promoted
    Store Team Lead

    Store Team Lead

    Academy Sports and OutdoorsGreensboro, NC, US
    Full-time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead - Converting (Second Shift)

    Team Lead - Converting (Second Shift)

    ProAmpac Holdings, Inc.Greensboro, NC, United States
    Full-time
    The hours for this position are Monday-Friday 3 : 00 pm - 11 : 00 pm, with the potential for overtime, Saturdays and holidays. Shift premium for second shift.Perfect attendance bonus opportunities.Produ...Show moreLast updated: 30+ days ago
    • Promoted
    Food Safety Team Member - General Labor (Night)

    Food Safety Team Member - General Labor (Night)

    FortrexSiler City, NC, US
    Full-time
    Hours : 12 : 00 AM - 8 : 00 AM .We are seeking a meticulous and dedicated Food Safety Sanitor to join our team and ensure the highest standards of cleanliness and safety in our food production proc...Show moreLast updated: 30+ days ago
    • Promoted
    Store Supervisor – Food Service Team Member

    Store Supervisor – Food Service Team Member

    Taco BellPittsboro, NC, US
    Full-time +1
    Taco Bell / KFC - Pittsboro is looking for a full time or part time Store Supervisor for our location in Pittsboro, NC.As a Store Manager, you will assist the General Manager in managing the operat...Show moreLast updated: 10 days ago
    • Promoted
    Youth Partner

    Youth Partner

    Vaya HealthPittsboro, NC, United States
    Full-time
    This is a time limited grant funded position with an anticipated assignment period thru September 29, 2028.Remote - must live in or near Alamance, Caswell, Chatham, Person, Rockingham, and Stokes C...Show moreLast updated: 13 days ago
    • Promoted
    Late Night Shift Manager – Customer Service Associate

    Late Night Shift Manager – Customer Service Associate

    Taco BellPittsboro, NC, US
    Full-time +1
    Late Night Shift Manager •Must be willing to work late nights and at least 18 years of age.Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...Show moreLast updated: 10 days ago
    • Promoted
    Late Night Shift Manager – Food Service Team Member

    Late Night Shift Manager – Food Service Team Member

    Taco BellPittsboro, NC, US
    Full-time +1
    Late Night Shift Manager •Must be willing to work late nights and at least 18 years of age.Taco Bell is looking for people who love serving customers, have experience in the restaurant industry...Show moreLast updated: 10 days ago
    • Promoted
    Shift Lead

    Shift Lead

    Insomnia CookiesGreensboro, NC, United States
    Part-time
    You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, su...Show moreLast updated: 30+ days ago