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Loan Servicing Specialist FL
Loan Servicing Specialist FLValley • St Petersburg, FL
Loan Servicing Specialist FL

Loan Servicing Specialist FL

Valley • St Petersburg, FL
30+ days ago
Job type
  • Full-time
Job description

Job Description

Responsibilities include but are not limited to:
  • Research missing or misapplied loan payments.
  • Process loan payment reversals.
  • Provide payoff letters.
  • Handle customer inquiries or research.
  • Assist Lender's to resolve customer complaints or issues.
  • Answer incoming customer phone calls.
  • Perform maintenance on payment schedules, rates and billing records.
  • Set up ACH - AFT records.
  • Complete change of address requests.

Requirements

Required Skills:
  • Proficient in Excel, Word and Outlook.
  • Strong verbal and written communication skills.
  • Ability to communicate professionally with peers, management and customers.
  • Ability to work in a team environment.
  • Ability to handle confidential materials.
  • Ability to meet deadlines and handle stressful situations.
  • Knowledge of federal banking regulations.
Required Experience:
  • High School Diploma or GED and a minimum of two years related experience.
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Loan Servicing Specialist FL • St Petersburg, FL

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