Job Description
Job Description
Salary : $40,000-$50,000 annually
About Us :
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team Technician on our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About The Role :
As a Fast Team Technician at Digacore Consulting, LLC, the candidate will be responding to entry level ticket requests and working them to a resolution, while escalating when appropriate. The position includes remote troubleshooting and may require some field work. Responsibilities include regular communication with clients throughout the ticket resolution process.
The individual must possess excellent customer service and communication skills with a friendly disposition towards clients. The position requires the ability to work well in a fast-paced environment with a true sense of urgency and the capability to multi-task, prioritize, time manage and take full ownership of responsibilities.
Requirements :
We are willing to train the right candidate who possesses the minimum requirements.
Preferred Qualifications :
Benefits :
We are an Equal Opportunity Employer!
It Technician • Columbus, OH, US