Account Manager

A company is looking for an Account Manager to support their PM Legal division in a remote setting.

Key Responsibilities

Serve as the primary point of contact for assigned client accounts

Provide bi-weekly status updates and proactive outreach on open cases

Verify and process medical records in compliance with HIPAA and legal standards

Qualifications

High school diploma or equivalent required; Bachelor's degree preferred

3+ years of customer service experience in a professional setting

General proficiency with Outlook, Word, Adobe Acrobat, and web-based platforms

Demonstrated ability to handle confidential information with discretion

Excellent attendance, punctuality, and accountability