Talent.com
Program Manager (communications, social media)
Program Manager (communications, social media)Prowess Consulting • US
Program Manager (communications, social media)

Program Manager (communications, social media)

Prowess Consulting • US
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Who We Are Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define, manage, benchmark, and market their solutions and services.

We take great pride in investing the time and effort to gain a deep understanding of our clients’ technologies, their customers, and the stories and strategies they need to tell to be successful in the market.

Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ businesses, so we can add value at every stage of engagement to help them succeed.

Who You Are We are seeking a detail-oriented and technically adept Program Manager with experience in communications, social media, and working effectively in large organizations to lead operational processes for an employee advocacy team.

This role requires strong problem-solving skills, the ability to learn quickly, and proficiency with Microsoft and vendor platforms.

The ideal candidate will create, manage, and improve workflows, while ensuring seamless execution and driving operational excellence.

The ideal candidate is :

  • A fast learner with a proactive mindset Highly detail-oriented, process-driven, and sees the big picture Deadline driven, works independently and as part of a cross-functional team To be considered for this role, you must reside in one of the following states : Arizona, California, Colorado, Connecticut, Georgia, Illinois, Iowa, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington.
  • This is a full-time role that can be worked remotely, however, collaboration with teammates centered in the Pacific time zone will be essential.
  • No third-party agencies, please .

Role and Responsibilities Lead operations for the global distribution of weekly company email to all employees, including :

  • Partner with the internal team leads to create a customized weekly employee email delivered globally across time zones and languages.
  • Coordinate with email / data vendor team to ensure timely and accurate targeted emails weekly and monitor for anomalies in data.
  • Notify email / data vendor team of any changes to the backend policies or systems that may impact the delivery of the email and help troubleshoot solutions as necessary.
  • Regularly monitor performance metrics of the email, interpret the data, and identify when performance is below KPI goals.
  • Act as a backend expert on the Sprinklr platform Navigate and configure Sprinklr backend for ongoing needs and optimization (topic changes, setting up rules, screener updates, enabling reshares, etc.).
  • Partner with internal teams to flag and resolve any technical issues (privacy, identity, accessibility).
  • Maintain and update program documentation, knowledge base materials, and process guides.
  • Troubleshoot technical issues across platforms and escalate bugs as needed.
  • Qualifications ​​​​​​​ Proven track record of operational excellence in a fast-paced environment.
  • Strong technical aptitude with experience in enterprise platforms (Microsoft 365 including SharePoint, Power BI, and Power Apps; Sprinklr; HubSpot).
  • Ability to learn new tools and processes, including AI, quickly and apply them effectively.

  • Exceptional attention to detail and organizational skills.
  • Ability to work autonomously with confidence and raise questions as needed.
  • Experience in program management or communications operations preferred.
  • Familiarity with Sprinklr is a plus.
  • Excellent communication skills.
  • Additional Details   The pay range offered for this position is $75,000 – 90,000 per year, depending on experience and geographic location.
  • Prowess Consulting is an equal - opportunity employer , and diversity is a core value for us.
  • We are a Minority / Women-owned Business Enterprise (WMBE) in Washington, and we committed to diversity, equity, and inclusion.
  • At Prowess Consulting, we are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. For more information, please visit www.prowessconsulting.com   Powered by JazzHR
  • Create a job alert for this search

    Social Media Manager • US

    Related jobs
    Director of Communications

    Director of Communications

    Live Action • US
    Full-time
    Quick Apply
    Remote or DC Reports to : Vice President of Communications About Live Action Live Action’s Strategic Communications Program works to shift the national media narrative on abortion, influence p...Show more
    Last updated: 30+ days ago
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    DoorDash • Nowata, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse - RN - Case Manager - $1872 / Week

    Travel Nurse - RN - Case Manager - $1872 / Week

    Uniti Med • Nowata, OK, Nowata County, OK; Oklahoma, United States
    Full-time
    Uniti Med is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Nowata, OK.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $1872 / Week.Uniti Med pro...Show more
    Last updated: 8 hours ago • Promoted • New!
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Nowata, OK, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Case Manager - $1,928 to $2,081 per week in Nowata, OK

    Travel Nurse RN - Case Manager - $1,928 to $2,081 per week in Nowata, OK

    TravelNurseSource • Nowata, OK, US
    Full-time
    TravelNurseSource is working with Host Healthcare to find a qualified Case Manager RN in Nowata, Oklahoma, 74048!.Host Healthcare is an award-winning travel healthcare company with an immediate ope...Show more
    Last updated: 30+ days ago • Promoted
    Social Media & Project Manager

    Social Media & Project Manager

    Shadow Light Studios • US
    Remote
    Full-time +1
    Quick Apply
    Social Media & Project Manager.Social Media & Project Manager.This is a hybrid creative and operational role.You’ll help shape how our clients show up online, manage daily posting schedules...Show more
    Last updated: 30+ days ago
    Travel Nurse RN - Case Manager - $1,928 to $2,081 per week in Nowata, OK

    Travel Nurse RN - Case Manager - $1,928 to $2,081 per week in Nowata, OK

    Host Healthcare • Nowata, OK, US
    Full-time
    Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Case Management in Nowata , OK. Why Choose Host Healthcare? Passionate and transpa...Show more
    Last updated: 6 hours ago • Promoted • New!
    Activity Program Manager (Hiring Immediately)

    Activity Program Manager (Hiring Immediately)

    University of Vermont Health - Central Vermont Medical Center • US
    Full-time
    Enriching Lives Through Engaging Activities.Are you passionate about making a difference in people's lives? As a.Woodridge, you'll play a vital role in creating vibrant and meaningful exper...Show more
    Last updated: 3 hours ago • Promoted • New!
    Travel Medical-Surgical Registered Nurse - $1,758 per week

    Travel Medical-Surgical Registered Nurse - $1,758 per week

    TRS Healthcare • Nowata, OK, US
    Full-time
    TRS Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Nowata, Oklahoma.Job Description & Requirements. TRS Healthcare Job ID #1405111.Pay package is based on 12 hour s...Show more
    Last updated: 4 days ago • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    The Good Life MedStaff • Neodesha, KS, US
    Full-time
    The Good Life MedStaff is seeking a travel Occupational Therapist for a travel job in Neodesha, Kansas.Job Description & Requirements. Job Description : Occupational Therapist.Job Title : Occupati...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapist - $2,626 per week

    Travel Occupational Therapist - $2,626 per week

    Skyline Med Staff Allied • Neodesha, KS, US
    Full-time
    Skyline Med Staff Allied is seeking a travel Occupational Therapist for a travel job in Neodesha, Kansas.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Med S...Show more
    Last updated: 12 days ago • Promoted
    Travel Occupational Therapist - $3,000 per week

    Travel Occupational Therapist - $3,000 per week

    GrapeTree Medical Staffing Allied • Neodesha, KS, US
    Full-time
    GrapeTree Medical Staffing Allied is seeking a travel Occupational Therapist for a travel job in Neodesha, Kansas.Job Description & Requirements. Grape Tree Allied Job ID #82397.Pay package is b...Show more
    Last updated: 12 days ago • Promoted
    Strategic Program & Channel Manageer

    Strategic Program & Channel Manageer

    JeffreyM Consulting • US
    Remote
    Full-time
    Quick Apply
    Strategic Program & Channel Manager.We’re looking for a strategic and detail-oriented Strategic Program & Channel Manager to help with the end to end management of social channels...Show more
    Last updated: 16 days ago
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    US Customs and Border Protection • Nowata, OK, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapist - $2,646 per week

    Travel Occupational Therapist - $2,646 per week

    GetMed Staffing, Inc. • Neodesha, KS, US
    Full-time
    Occupational Therapist for a travel job in Neodesha, Kansas.Job Description & Requirements.GetMed Staffing is searching for a strong Occupational Therapist to assist our traveler-friendly clien...Show more
    Last updated: 4 days ago • Promoted
    Transformation Program Manager

    Transformation Program Manager

    Jobot • US
    Permanent
    VERY Hybrid / Great benefits package / Variety of work.This Jobot Job is hosted by : Kyle Kraus.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary : $7...Show more
    Last updated: 15 hours ago • Promoted • New!
    Travel Occupational Therapist (OT) - $2,646 per week in Neodesha, KS

    Travel Occupational Therapist (OT) - $2,646 per week in Neodesha, KS

    AlliedTravelCareers • Neodesha, KS, US
    Full-time
    AlliedTravelCareers is working with GetMed Staffing to find a qualified Occupational Therapist (OT) in Neodesha, Kansas, 66757!. GetMed Staffing is searching for a strong Occupational Therapist to a...Show more
    Last updated: 16 days ago • Promoted
    Speech Pathologist

    Speech Pathologist

    Rehabilitation Hospital of Columbus • Nowata, OK, US
    Full-time +1
    Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy.Are you searching for a career that aligns with your passion and brings fulfillme...Show more
    Last updated: 4 hours ago • Promoted • New!