Title : Product Support Analyst (Java / J2ee)
Location : Austin, TX (Remote )
Client : Texas Department of Motor Vehicles (TXDMV)
Duration : 03 Months
Due date : 10 / 17 / 2025
Rate : $75 / hr on C2C
State client exp is a must
Evaluate failures, bugs, systemic problems, and applications and report on necessary steps. Consider site-specific information like application, environment and user requirements to appropriately resolve problems.
Product Support Analyst common tasks include : troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on product and service problems; and guide customers on product features, product selection and configuration and implementation
Required skills :
- 8 Years of Progressively responsible experience performing systems analysis and support on business applications software.
- 4 Years of Education - Graduation from an accredited four-year college or university with major in computer science, computer information systems, management information systems, or a related field
- 4 Years of Experience in analysis and application support of multi-tier applications in Java / J2EE technology (Java design patterns, MVC, JSP, Javabeans, Servlets,etc), Spring / Springboot framework, Spring Batch, REST based Microservices.
- 4 Years of Working knowledge of SOA based architecture, XML, HTML, WSDL, Javascript, AJAX, JSP, JQuery, NodesJS.
- 2 Years of Experience in writing software support documentation, including designs, mockups, workflows, test cases to ensure functional and optimized performance, knowledge transfer documents, etc.
- 2 Years of Advanced scripting skills
Preferred skills :
2 Years of Experience working with DB2 databases2 Years of Experience in Confluence, JAMA.2 Years of Experience in working with Python scripts2 Years of Experience supporting BIRT reports.2 Years of Agile Management Software Development with Test Driven Development, Iterative development, Scrum pair and other agile practices and methodologies.2 Years of Experience in using IDE like Eclipse , Meeclipse, STS for debugging and using java coding standards from the beginning of development.2 Years of Texas State Agency developer experience, preferably TxDMV1 Years of Experience in technical report writing and documentation specifications.