Senior Business Tour Coordinator

Senior Business Tour Coordinator

Company : Boeing Stores Inc

Boeing is seeking a Visitor Relations (VR) Senior Business Tour Coordinator for our Everett and Renton Washington sites. This role will focus on executive and business tour programs (known as VIP tours) in the Puget Sound region and is based 100% onsite. Reporting to the General Manager of Boeing Future of Flight and Tour Programs this position will collaborate closely with BCA Business Operations and other tour program teammates to perform their functions. Shifts are currently Monday through Friday 8 : 30 am 5 : 00 pm but may require occasional alternative availability to support dynamic needs of tour coordination and delivery.

The Senior Business Tour Coordinator position is responsible for scheduling and coordinating VIP tour experiences mitigating conflicts and organizing communication with site stakeholders to share program data and analysis. The position acts as focal for tour logistics including developing tools and reporting systems and communicating with a wide range of site visitors and onsite leaders to manage addition the role acts as a highly knowledgeable brand ambassador sharing approved program and enterprise messaging while delivering high quality Boeing brand experiences to external and internal audiences. Tour coordination encompasses administrative functions such as tour request inquiry and intake process itinerary planning and logistics master calendar tracking and metrics reporting. As a member of the Boeing Communications team this position interacts with peers based in numerous locations and will participate in functional meetings activities and projects.

The Everett and Renton Business Tour programs host executive-sponsored guests from around the world with the purpose of promoting the Boeing brand by showcasing the innovation and high-quality business operations at the Puget Sound production locations. The optimal candidate for this position is detail-oriented and proactive and has extensive practice in supporting and administering exceptional visitor experiences. Must be able to anticipate tour resource needs develop new procedures to meet the changing needs of the operation discern work priorities in a fast-paced environment and effectively manage calendars and operations.

Position Responsibilities :

Intake all tour and site requests from various approval channels communicate proactively with tour sponsors from itinerary development through tour execution

Maintain master tour and event tracking database for each site; coordinate daily tour schedule to accommodate all approved VIP tour requests. Document metrics accurately to report tour data

Work with Boeing site partners to execute operational logistics including itinerary and subject matter expert coordination parking golf cart usage etc

Support development and implementation of streamlined processes for tour coordination in collaboration with Visitor Relations colleagues Business Operations and Communications teammates

Ensure internal Everett and Renton VIP websites are updated with current tour and process information. Support development and oversee administration of new online intake process

Coordinate and / or lead weekly and monthly tour meetings as requested. Provide weekly look-ahead documentation for each site.

Memorize scripted material as needed stay current on Everett and Renton key messages and information

Conduct professional energetic and inspiring tours to guests as a key representative of Boeing and ambassador of the Boeing brand

Drive carts as needed for tour support; follow all vehicle and transportation safety guidance

Support maintenance and inventory processes for all onsite Visitor Relations assets including headsets speakers golf carts and safety glasses

Actively participate in team meetings and projects. Support other communication projects and assignments as requested

Be knowledgeable of all site safety and security procedures support emergency preparedness actions as required

Other duties as assigned

This position requires travel to different sites in the Puget Sound and reliable transportation is required.

Basic Qualifications (Required Skills / Experience) :

3 years of experience in a role which required strong customer service and communication skills

3 years of experience multi-tasking and working in a team environment

1 years of experience with technical writing and / or process documentation

1 years of experience managing schedules and calendars using Microsoft Outlook

Experience communicating effectively with both technical and business stakeholders

Capability to work well under pressure in a fast paced environment

Preferred Qualifications (Desired Skills / Experience) :

1 years of experience with corporate business functions event planning and / or tour logistics

Experience with public speaking or presentation skills

Experience with Boeing and / or Boeing Future of Flight

Proven reliability punctuality and regular attendance

Drug Free Workplace :

Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies .

Pay & Benefits :

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary pay range : $60350 - $81650

Language Requirements :

Not Applicable

Education : Not Applicable

Relocation :

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement :

This position must meet export control compliance requirements. To meet export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen lawful permanent resident refugee or asylee.

Safety Sensitive :

This is not a Safety Sensitive Position.

Security Clearance :

This position does not require a Security Clearance.

Visa Sponsorship :

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift :

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military / veteran status or other characteristics protected by law.

EEO is the law

Boeing EEO Policy

Request an Accommodation

Applicant Privacy

Boeing Participates in E Verify

• E-Verify (English)
• E-Verify (Spanish)

Right to Work Statement

Required Experience :

Senior IC

Key Skills

Motivational Interviewing,Marketing,Microsoft Office,Microsoft Access,Ellucian,Microsoft Outlook,Microsoft Word,Visio,Detailing,Microsoft Powerpoint,Microsoft Excel,Administrative Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 60350 - 81650