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Operations Lead
Operations LeadHamilton Connections • North Haven, CT, US
Operations Lead

Operations Lead

Hamilton Connections • North Haven, CT, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
Hamilton Connections is looking to fill an operations lead role for a warehouse in North Haven, CT. The Ideal candidate has parcel sortation and management experience. Please call us at 203-287-2870 or apply for consideration.
What You’ll Do
  • Monitor the full parcel lifecycle including label creation, Panda sortation, staging, and dock loading.
  • Assign tasks and ensure clear ownership for each section of the parcel process, holding associates accountable for execution.
  • Supervise and coach associates to ensure productivity, quality, and safety standards are met.
  • Conduct regular Gaylord audits to ensure accuracy, compliance, and readiness for outbound shipment.
  • Oversee dock management, ensuring parcels are staged, scanned, and loaded on time to meet carrier requirements.
  • Report parcel lifecycle performance and dock metrics to management, highlighting risks and proposing corrective actions.
  • Partner with maintenance or support teams to troubleshoot equipment or workflow issues.
  • Reinforce company and site-specific safety policies, modeling safe work behaviors and coaching associates as needed.
  • Take corrective action when safety, quality, or productivity standards are not followed.
  • Support continuous improvement by identifying process gaps and driving corrective solutions.
  • Perform additional duties as assigned by leadership.
What You'll Need
  • Must be eighteen (18) years of age or older.
  • High school diploma or equivalent.
  • Minimum of two (2) years’ experience in warehouse or logistics operations.
  • Prior leadership experience with accountability for team performance.
  • Experience with parcel sortation, dock operations, or fulfillment logistics strongly preferred.
  • Ability to work in a non-temperature-controlled warehouse environment (temperature fluctuates with seasons).
  • Regularly able to lift/move up to 50 pounds and frequently up to 75 pounds.
  • Strong organizational and accountability skills, with the ability to clearly assign and follow up on work.
  • Proficiency in Microsoft Office Suite and familiarity with Warehouse Management Systems (WMS).
  • Ability to communicate effectively with associates and management, both verbally and in writing.
  • Must be able to pass pre-employment drug screening and background check.
Details
  • Mon- Fri 8am to 4:30pm with flexibility to work OT on Saturdays or Sundays.
  • $19.35 an hour
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Operations Lead • North Haven, CT, US

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