Administrative Assistant II Float

Job Type

Full-time

Description

Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopedic practices in the United States, with 100 locations and 150 physicians throughout the Chicagoland area, expertise in every orthopedic specialty, and complete diagnostic and rehab services. Illinois Bone & Joint Institute offers relief, solutions, and the comprehensive integrated care you need. IBJI's dedicated physicians and staff pair cutting edge technology with modern practice techniques to offer the most beneficial and effective means of recovery. This integration allows us to perform a full-range of collaborative and comprehensive services that directly impact our patients quality of life. IBJI wants to help you move better, so you can live better.

Summary

This position acts as a liaison between his / her assigned physician and patients / families, staff, primary care physicians and other specialist, attorneys, vendors, etc. Ensures that physician schedules are in accordance with their protocols / needs and that the schedule provides for a smooth / effective delivery of patient care; coordinates incoming physician-related phone calls; and, as requested, assists the physician in the coordination of personal responsibilities in an effort to ensure that the professional requirements of the physician's workday are met.

The sucessful candidate must be willing and able to travel between our north office locations.

Essential Job Functions

Physician Liaison Activities

• Responds to incoming phone calls and determines best method for resolution of caller's needs through the identification of the most appropriate respondent (i.e. physician, administrative assistant, administration, clinical staff, etc). Channels requests appropriately in an effort to ensure resolution.
• Scheduling surgeries for your physician and ensuring those surgical cases go through without issues.
• Maintains schedules / calendars for the doctor in regards to clinics, surgeries, and on-call schedules.

Appointment Scheduling

Surgical Patient Activities

Correspondence / Clerical Functions

Other Functions

Communication

Internal : Patients, physicians, P.A.'s, administration, professional and non-professional staff.

External : Patients / families, attorneys, vendors, hospitals, surgery centers.

Requirements

Physical Requirements / Environment

Work is primarily indoors. Extended periods of sitting in the same position may be required. Ability to hear telephonic communication and speak English language is required. Position requires repetitive hand movement as necessary for computer data entry work. May require occasional outdoor travel via automobile.

Educational / Training Requirements

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week) : medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.

Salary Description

$19- $25 / hour