Community Relations and Education Manager - LA, MS, AR, Memphis TN

Community Relations and Education Manager

Sanofi's Hemophilia Community Relations and Education Manager is expected to possess a high level of clinical and customer knowledge, have experience with both field and headquarter protocols and procedures, and possess drive and spirit to engage and influence hemophilia Chapter Executive Directors and their teams, Hemophilia Foundations, Social Workers at Hemophilia Treatment Centers, patients and the bleeding disorder community to deliver educational platforms and inform the execution of current and future unbranded and branded strategies. The Hemophilia Community Education Manager (CoRe) role is a field-based role that works closely with Hemophilia Chapters and Foundations, managing those relationships as a strategic business partner to place branded and unbranded education in their platforms. The CoRe will also work closely, and within approved SOPs, with the other field professionals including, but not limited to, Regional Business Directors, Area Business Managers, Patient Support Services team, Thought Leader Liaisons and Medical Science Liaisons; in addition to home office-based colleagues in Marketing, Medical Affairs, Sales and Market Access. Behaviors that are critical for success in this role are collaboration, communication, planning, relationship-building, and the ability to execute tactical initiatives and provide timely feedback. The Hemophilia Community Education Manager will report to the Director, Hemophilia Community Education Managers.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities

The CoRe job responsibilities are focused in three key areas.

• Chapter Engagement and Advocacy Development
• Align with cross-functional colleagues to orchestrate resources with our Hemophilia Chapters and Foundations, as determined by the Brand Team
• Identify, profile, cultivate and maintain long-term relationships with Executive Directors of the Chapters and Foundations as well as their staff, Social Workers at the Hemophilia Treatment Centers and the Bleeding disorder community
• Assist in the execution of Hemophilia Chapter Service agreements when requested, including, but not limited to, completion of annual budget plan and recommendations.
• Engage in on-label conversations on topics such as product, disease state and company, at appropriate venues
• Execute unique, on-label and approved programming (e.g. disease state and product) as directed by leadership
• Compliantly collaborate and communicate with the field teams in each assigned area to ensure strategic and tactical cohesiveness
• Compliantly collaborate with patient support teams to ensure strategic and tactical cohesiveness
• Serve as a single point-of-contact to resolve Hemophilia Chapter and Community issues
• Execute a customer-centric needs-based approach with targeted Hemophilia Chapters
• Plan and execute Chapter engagements and executive encounters at local, regional and national conferences, field visits and other venues as directed in a compliant manner
• Market Insights
• Capture feedback derived from brand needs through live interactions with the bleeding disorder community and Hemophilia Chapters
• Work with targeted Hemophilia Chapters to obtain feedback on new and existing brand-related strategies / materials (all materials and programs a CoRe will request will be approved by legal, compliance and regulatory)
• Participate as a member of a cross-functional brand team to provide feedback on strategy, messaging and tactical execution and novel programming, ideas, and concepts
• Provide competitive intelligence gained through interactions to help shape strategy
• Facilitate cross-functional planning, recruitment, and execution of regional and national educational programs, capturing feedback to inform brand decisions
• Hemophilia Community Education and Engagement
• Plan and execute regional and national speaking engagements with the hemophilia community. These engagements include speaking on stage independently, with a Peer ambassador or with an HCP co-speaker.
• Conduct both formal and informal presentations and convey complex hemophilia clinical information fluently to the bleeding disorder community in a professional, compliant, ethical and effective manner.
• Ensure close cross functional collaboration with all commercial and PSS stakeholders as appropriate to ensure consistent integrated implementation of strategies and tactics with a high sense of urgency
• Manage territory Specialty Pharmacy relationships and plan and execute educational programming with SP partners.
• Assist with new educational content creation and existing content updates and renewals
• Meet one on one with patients and caregivers in the community to educate them on branded and unbranded topics and be the Sanofi community partner.
• Utilize CRM to manage region and both HCP and patient level activities

About You

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Why Choose Us?

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.