Branch Operations Manager

Job Opportunity At Johnstone Supply | Balsan Group

At Johnstone Supply | Balsan Group, we're more than just an HVAC supply housewe're a trusted partner for contractors and industry professionals across the region. Our mission is to deliver unmatched product availability, expert support, and exceptional service.

What You'll Do

Lead Daily Warehouse Operations Oversee receiving, stocking, picking, packing, shipping, and returns

Drive Performance & Efficiency Track KPIs, optimize workflows, and reduce bottlenecks

Coach and Develop Teams Manage, train, and inspire warehouse staff and delivery drivers

Ensure Accurate Inventory Implement cycle counts and maintain stock accuracy

Streamline Delivery Logistics Manage routes, delivery schedules, and driver performance

Collaborate Cross-Functionally Work closely with purchasing, sales, and customer service teams

Champion Safety & Compliance Maintain a clean, organized, and OSHA-compliant facility

What You Bring

5+ Years in Operations / Warehouse Management Experience in HVAC or related supply chains strongly preferred

Tech-Savvy with WMS / ERP Systems Familiarity with Eclipse, Prophet 21, or similar

Strong Leadership & Team Management Skills Proven ability to lead and motivate teams

Detail-Oriented with an Eye on Metrics Able to analyze performance and drive improvements

HVAC Product Knowledge A strong advantage, especially during peak demand seasons

Bilingual (English / Spanish) A big plus for team and customer communication

Perks & Benefits

Competitive Base Salary + Performance Bonuses

Health, Dental & Vision Insurance

Paid Time Off + Holidays

401(k) with Company Match

Ongoing Training & Career Growth Opportunities

Ready to lead operations at the heart of the HVAC supply chain? Apply now and become a key player in a company that values precision, teamwork, and customer satisfaction.