Senior Software Engineer - Identity & Security Products

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio's Senior Software Engineer for Identity & Security Products, where you'll shape the future of our authentication, verification, and identity solutions that protect millions of users globally.

About the job

As a senior engineer on the Twilio Identity and Security team, you will play a significant role in designing and building our Identity solution which is in its early stages of development. You will be responsible for the end-to-end development cycle, taking ideas from concept to delivery while ensuring our offerings are innovative, robust, and secure. We're investing in exceptional technical talent like you to accelerate innovation and drive meaningful customer impact in an increasingly complex security landscape.

We're seeking a senior engineer who will work closely with their team and collaborate with Product Managers, while also making a broader impact across the organization. We're looking for someone who thrives both as a team player and when working independently, and who is eager to take on new challenges beyond their comfort zone. You will excel in this role if you enjoy solving complex technical challenges, have a strong interest in advancing solutions within the identity and security domain and are passionate about building high-performing, secure services.

Responsibilities

In this role, you'll :

• Drive technical excellence by designing, implementing, and optimizing highly scalable distributed systems and full-stack features that power Twilio's Identity and Security products.
• Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions.
• Improve the reliability, scalability, and efficiency of Twilio's Identity and Security's systems.
• Drive best practices in software engineering, including code reviews, testing, and deployment processes.
• Contribute to architectural discussions and technical roadmaps.
• Communicate technical decisions clearly by articulating trade-offs, customer impact, and ensuring team alignment.
• Drive operational excellence by prioritizing observability, reliability, security and performance in all deliverables.
• Mentor junior engineers, fostering a culture of technical excellence, ownership, and continuous learning.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required :

Desired :

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows :

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 30th, 2025 but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.