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Intake Coordinator - Program Assistant

Intake Coordinator - Program Assistant

Easter Seals FloridaPalatka, FL, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Description

Salary will be between $15.38 to $16.39 per hour (and based on experience)

Full-time position working 37.5 hours per week (includes insurance and time off benefits)

Are you a detail-oriented professional with a passion for elder care and senior supports? Easterseals Florida is hiring an Intake Coordinator / Program Assistant to support the Elder Options services in Putnam County. This role is ideal for someone with strong administrative skills, experience in senior services or social services, and a commitment to making a difference in the lives of seniors.

If you're ready to join a mission-driven team and help improve the lives of older adults in Putnam County, we want to hear from you.

Apply now and start making a difference today.

Key Responsibilities

  • Serve as the primary point of contact for client referrals and intake coordination
  • Lead data entry, analysis, and reporting using Webauthor, eCIRTS, and other database systems
  • Support the Putnam Senior Services Manager, Case Managers, and Case Aides with daily operations
  • Prepare accurate program reports and ensure timely submission
  • Collaborate with the billing team and subcontractors to resolve service documentation issues
  • Assist with community outreach events to promote services and recruit clients
  • Maintain high standards of quality assurance, data accuracy, and organizational efficiency

Qualifications

  • Associate's degree or equivalent from a two-year college or technical school
  • Minimum of 3 years' experience in administrative support, preferably in a social service setting
  • Strong customer service and communication skills (verbal and written)
  • High level of attention to detail, time management, and organizational skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems
  • Fast and accurate typing / data entry skills
  • Experience with data systems required
  • Energetic, professional, and team-oriented individual
  • Benefits

  • Live and on-demand professional development opportunities
  • Medical, dental, and vision insurance
  • Paid holidays, vacation, sick, and personal time
  • Employee Assistance Program and supplemental insurance options
  • 403B retirement savings plan
  • Wellness program and strong work-life balance
  • The opportunity to make a meaningful impact in your community and organization
  • Easterseals Florida has been rated a 2020, 2021, 2022, 2023, and 2024 Great Place to Work by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.

    Easterseals Florida is a Drug Free Workplace (DFWP) (including medical marijuana).

    Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

    Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at (407) 629-7881, erseals, 2010 Crosby Way, Winter Park, FL 32792.

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    Intake Coordinator • Palatka, FL, USA

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