Package Concierge Job Description
We are seeking energetic friendly and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise in Dallas TX . The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment competitive pay and exciting rewards based on performance and accomplishments.
Availability : Full-time Part-time needed through the Holiday Season
Position Requirements
- Excellent verbal and written communication skills
- Excellent problem-solving skills
- Takes pride and ownership in the position and property
- Ability to listen and react quickly to residents and guests requests in a genuine manner
- Have at least two year of hospitality experience
- Possess amazing interpersonal skills and exceptional guest service abilities
- Be organized proactive productive and self-motivated showing a positive attitude
- Maintain a neat and professionally well-groomed appearance
- Think clearly quickly and efficiently and make concise decisions even under pressure
Main Responsibilities
Greet and direct residents and visitorsAcknowledge all residents visitors and vendors at all timesGreet future residents and create a memorable first impressionCheck-in future residents and scan their IDs prior to their scheduled toursAccurately log resident packagesNotify residents when they have a packagePerform package inventory auditsDoor-to-door Package DeliveryExceed residents and guests expectations by providing anticipatory service and ensuring smooth accommodationsCultivate and retain cohesive relationships with residents guests and the onsite teamProfessional telephone etiquette and message deliveryMonitor lobby and package room and maintain organization and cleanlinessAssist in the scheduling and completion of all amenities requests including residents move-ins pet walking dry-cleaning pick-ups and drop-offs grocery and package delivery housekeeping etc.Ability to maintain confidentialityWalk the premises to ensure the highest standards are being metPerform all other duties as assigned by onsite managementStratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion is essential to making connections in a culture of service.
Key Skills
Load & Unload,Ruby,Shipping & Receiving,Forklift,Lift Truck Experience,Basic Math,Packaging,Warehouse Experience,Delivery Driver Experience,Heavy Lifting,Human Resources,RF Scanner
Employment Type : Temp
Experience : years
Vacancy : 1