Receives requests for imaging exams and acquire pre-certification if needed
Obtains pertinent medical history / medical necessity and compiles for Radiologist protocol review
Ensures orders are correct and communicate Radiologist recommended order changes to clinical teams.
Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered.
Provide patients / family members with appropriate education and instruction
Screens patients for contraindications
Schedules patients
Coordinates Imaging appointments for patients outside of InterMed when necessary and performs follow-up to ensure these exams are scheduled and completed
Answers / triages incoming calls
Requests outside records when needed
Understands / utilizes all electronic and computer systems including basic trouble shooting
Participates in the onboarding of new team members
Additional duties as requested by management staff
JOB REQUIREMENTS
High school degree or equivalent required
Prior medical office experience preferred.
Understanding of medical terminology preferred.
Excellent professional judgment, attention to detail, phone skills and decision-making ability.
Professional appearance and approach.
Flexibility and willingness to work as a team member to accomplish shared objectives and goals.
Must be able to prioritize and handle multiple tasks.
Forthright and clear communication skills.
Ability to interact well with Radiologist(s),Nurse Practitioner and Physician Assistants, patients, patient family members, and co-workers.
Ability to meet scheduling needs of patients and providers in an efficient and friendly manner
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Scheduler • South Portland, ME, US
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