Operations Manager, Hotels.com

Expedia Group • Dallas, TX, US

5 days ago

Job type

Full-time

Job description

Operations Manager, Hotels.com

This role plays a critical part in driving operational excellence and cross-functional alignment across our merchandising and promotional efforts. The ideal candidate will help streamline processes, enhance coordination between teams, and ensure strong execution against business priorities. They will bring structure, clarity, and momentum to key initiativesenabling the organization to operate more efficiently and deliver impactful results.

In this role, you will :

Own the end-to-end homepage intake process, including request tracking, prioritization, and cross-team coordination.
Work closely with our performance and analytics teams to consolidate performance results, monitor progress against plans, and identify risks or gaps for escalation.
Drive calendar alignment across global, regional, and promotional activities; ensure milestones and dependencies are clearly tracked and provide single source of truth to our key stakeholders.
Partner with Marketing, Product, Supply, Legal, and Customer Care to execute promotions and operational initiatives.
Maintain operational trackers, templates, and documentation to improve consistency and efficiency across programs.

Experience & Qualifications :

5-7 years of experience in operations, project / program management, merchandising or marketing.

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Excellent communication skills with proven ability to summarize and present updates to VP+ stakeholders.

Good data acumen; will be working closely with analytics on post campaign analysis and optimization.

Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Smartsheet).

Bias for action, attention to detail, and comfort with ambiguity.

The total cash range for this position in Dallas is $104,000 to $145,500. Employees in this role have the potential to increase their pay up to $166,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $110,500 to $155,000. Employees in this role have the potential to increase their pay up to $177,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.

Expedia Group's family of brands includes : Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners.

Create a job alert for this search

Operation Manager • Dallas, TX, US