Compliance Admin
Capstone LogisticsPeachtree Corners, GA, US18 days ago
Job type
- Full-time
Job descriptionProvide training and general day to day support for Clients / Vendors / Carriers / Capstone Associates using the Compliance Tracking Tool. Process new user applications creating user profiles and modifying settings as required. Configure violations, exemptions, vendor #s, permissions, etc. Investigate partner / internal issues and follow through until completion. Triage and resolve software / hardware issues notified from the field. Support Tier 1 with their unresolved issues and hold Tier 3 responsible for execution through effective prioritization on incident / bug remediation. Participate in weekly client calls giving updates on issues and relaying inbound requests up to the Product Owner. Lead & support new client or site onboarding efforts host demos, training sessions, create / provide process documentation, etc. Monitor and track telephone and email requests for assistance, identifying target areas for improvement. Prepare / Assist in preparation of weekly / monthly reports
Compliance Admin
Capstone Logistics, LLC Peachtree Corners, GA (Onsite) Full-Time
Shift : Compensation : Competitive
Compliance Tracking Admin
Principal responsibilities include :
Principal Accountabilities :
- Provide training and support to new and existing Compliance Tracking users (partners, vendors, carriers, agents, etc.)
- Monitor request for support and identify trends and opportunities for improvement
- Provide timely responses to users requesting assistance (typically less than 1 hour)
Job Summary :
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Admin • Peachtree Corners, GA, US