New Patient Consultant

A company is looking for a New Patient Consultant I.

Key Responsibilities

Handle high volumes of inbound calls, form submissions, and patient inquiries

Conduct outbound follow-up calls and emails to convert leads into scheduled consults

Guide patients through the early steps of their journey from referral to scheduled appointment

Required Qualifications

High School Diploma or GED required

1+ year experience in a high-volume call center preferred

1+ year experience in healthcare or women's health preferred

Ability to multitask and navigate multiple systems (Salesforce, Athena, phone platform)

Compassion for patients navigating sensitive and emotional topics