Leasing Manager- Student Housing

Job Description

Job Description

At University Partners, we do more than provide student housing—we create vibrant communities where students thrive. With over 25,000 beds across 40+ properties nationwide, our fast-growing, entrepreneurial team is fueled by creativity, authenticity, and a passion for delivering exceptional living experiences. If you’re looking to grow your career with a company that values bold ideas, teamwork, and making an impact—you’ll fit right in.

JOB TITLE : Leasing Manager – Student Housing

JOB PURPOSE :

Responsible for managing all leasing and marketing efforts for the community. Oversees the leasing team and assists the Community Manager with the day-to-day operations of the leasing office.

PRIMARY DUTIES & RESPONSIBILITIES

Will also include any responsibilities specifically assigned by the immediate supervisor.

Assist the Community Manager with supervision, training, and performance of the leasing team, ensuring adherence to company standards

Support Leasing Consultants with apartment leasing, ensuring compliance with Fair Housing guidelines

Maintain accurate lease files and computer records for the community

Meet regularly with the Community Manager and Market Director to review leasing performance and address concerns

Oversee the lease renewal process, ensuring all residents are contacted in a timely manner

Conduct monthly market surveys and recommend pricing adjustments as needed

Ensure the leasing team meets deadlines and maintains performance standards

Maintain all social media outlets for the community with appropriate content and branding

Recommend and implement marketing strategies to achieve leasing goals

Perform administrative duties as assigned by the Community Manager

Actively support and learn the Community Manager’s responsibilities to serve as backup when needed

SPECIFIC RESPONSIBILITIES

Daily / Weekly

Email Management : Monitor and ensure timely follow-up on community emails and leads

Phone Monitoring : Train Leasing Consultants on proper phone etiquette and ensure voicemails are returned promptly

Prospect Handling : Train team on greeting, touring, and leasing to prospects; ensure consistent office coverage

Lease Review : Verify lease paperwork completed by Leasing Consultants and approve applicants who meet community rental criteria

Yardi Data Integrity : Oversee all leasing-related Yardi entries; ensure accuracy of data entered by Leasing Consultants

Lease Approvals / Renewals : Review and approve pending leases in Yardi and update renewal information accordingly

Marketing Execution : Plan and implement campus events, advertising, and promotions; maintain marketing calendar

Renewals : Maintain renewal tracking and delegate resident contact follow-up to Leasing Consultants

Goal Tracking : Update and maintain the community leasing goal board

Work Orders : Ensure all work orders are correctly entered in Yardi and follow-up callbacks are completed

Event Planning : Check in with staff to ensure timely execution of advertising and events

Monthly

Leasing / Marketing

Review leasing route, availability, and goals with Leasing Consultants; provide ongoing training

Conduct market surveys and maintain competitive intelligence; delegate occasionally to experienced team members

Coordinate print ads and advertising schedule; manage relationships with ad vendors

Audit Leasing Consultants’ notebooks and Yardi entries for follow-up compliance

Complete and manage monthly Leasing Consultant work schedules

Track all leasing activity and coordinate roommate matching with the leasing team

Resident and Promotional Events

Ensure office and event coverage through review of team schedules

Review and revise Promotion Summary Forms; ensure completion by deadlines

Confirm community website updates are completed in accordance with standards

Attend community events to support the team and ensure execution as planned

Oversee production and distribution of the community newsletter

Approve all social media posts before publication

Move-Out / Move-In

Roommate Matching : Collaborate with team and Community Manager to match residents to preferred roommates

Resident Communications : Assist with all resident and guarantor communication regarding move-in / move-out

Move-Out Process : Ensure proper administrative procedures are followed and staff is trained to handle resident inquiries

Move-In Packets : Oversee packet preparation and coordinate with staff

Inspection Forms : Organize and summarize move-in / move-out inspections for Community Manager and maintenance team

Audit : Conduct 100% lease file audit at least one month before move-in; complete Yardi audit one month after

Move-In Day Planning : Partner with Community Manager to coordinate check-in process, traffic flow, vendor fair, etc.

Ongoing

Train all team members on effective leasing and resident service techniques

Evaluate and adjust unit pricing based on market trends and budget goals

Oversee resident services and activities, including supervision of the leasing program

Support Community Manager in overall property operations and seek development opportunities to prepare for future advancement

QUALIFICATIONS

Strong reading, writing, and communication skills; able to present information clearly

Proficient in math including rent calculations, pro-rations, and occupancy metrics

Sound judgment, professionalism, and experience in leasing or property management

Strong leadership, customer service, and conflict-resolution skills

Able to lead, train, and motivate a team effectively

Detail-oriented, organized, and able to prioritize

Able to work under pressure, maintain confidentiality, and accept feedback

Flexible to work weekends or overtime as needed

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree (preferred), or 1–2 years of related experience / training, or equivalent combination

PREFERRED TECHNICAL SKILLS

Proficient in Microsoft Word, Excel, and Entrata

CERTIFICATES / LICENSES / REGISTRATIONS

None required

BUDGET RESPONSIBILITY

X Coordinate budget planning and participate in data collection and organization

(Other budget roles not applicable unless marked)

PERFORMANCE & SUCCESS FACTORS

Cooperation, Teamwork & Relationships – 25%

Collaboration, cooperation, customer service, influence, and internal / external relationship building

Decision Making & Initiative – 25%

Analytical thinking, problem-solving, judgment, decisiveness, and initiative

Job Knowledge & Technical Skills – 25%

Mastery of job-specific knowledge, multi-tasking, reporting, work quality / quantity, and productivity

Professional & Communication Skills – 25%

Ethics, integrity, perseverance, reliability, time management, and communication

SUPERVISORY RESPONSIBILITY

Does this job have supervisory responsibilities? No

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