Description :

• Provide shipper support to vendors and sellers who use this company as their freight distributor.
• They make sure they get the service that is due to them, customer support from the standpoint of operations to solve problems.
• If there is a missed pickup, their job is to research and ultimately resolve to ensure the freight is picked up.
• Over 16,000 vendor relationships and they will work with different people each day.
• There is a report that comes out every morning which lists the missed pickups, the report will have some data points but there will be gaps that need to be problem solved using various tools, resources, data analysis and stakeholder communication to ultimately resolve the issue.
• Will work through 50 vendors to start and expected to work through 175 8 weeks into the role.
• Majority of communication will be in written form and less phone.

Additional Skills & Qualifications :

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following :

Medical, dental & vision

401(k) / Roth

Insurance (Basic / Supplemental Life & AD&D)

Short and long-term disability

Health & Dependent Care Spending Accounts (HSA & DCFSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.