Anthropologie Back of House Specialist

Back Of House Specialist

This position is located at 4801 Bethesda Ave, Bethesda, Maryland, 20814 United States.

Role Summary

The Back of House Specialist enhances the customer experience by managing back of house operations and omni service processes. They prioritize product flow and replenishment based on merchant impact, adhere to processing and tagging standards, and support timely visual execution. They maintain organization in both the sales floor and back of house, strategically process order queues to prevent backlog, and use store technology to ensure a seamless omni-channel shopping experience. Additionally, they maintain packaging standards to exceed customer expectations.

Role Responsibilities

Customer Experience

• Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Strategically processes order queues and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders.
• Adheres to proper processing and tagging standards while maintaining visual merchandising standards. Maintains standards through the use of proper packaging to exceed the customer's product expectations.
• Supports timely execution of product placement and other visual priorities.
• Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock.
• Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer.

Business Ownership

Communication + Relationships

Role Qualifications

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https : / / www.urbn.com / work-with-us / stores.

Pay Range

USD $19.00 - USD $19.00 / Hr.