Dispatcher - Bilingual English / Spanish

Job Description

Job Description

Position Overview

Nation Security is looking for a reliable, service-focused Dispatcher to join our Operations Team in Doral, FL . This on-site role is essential to the smooth functioning of our operations and is perfect for individuals who perform well under pressure, stay organized, and thrive in a fast-paced, client-driven environment.

If you are a proactive multitasker who enjoys problem-solving and coordinating communications between clients and field personnel, this role provides a vital opportunity to support and optimize our operations.

Key Responsibilities

• Manage a high volume of incoming and outgoing calls efficiently.
• Dispatch and coordinate security officers to fulfill client requests and operational requirements.
• Maintain clear, consistent communication with clients and field teams.
• Monitor real-time activity using dispatch software, ensuring accurate logging and reporting.
• Follow established protocols for incident escalation and emergency response.
• Deliver professional, courteous, and timely customer service at all times.
• Accurately document all calls, incidents, and dispatch actions in the system.

Requirements

Benefits

Why Join Nation Security?

With more than 25 years of experience in security, law enforcement, and military services, Nation Security is a trusted leader in professional protection across the nation. We are committed to delivering reliability, excellence, and peace of mind to every client.

Joining our team means gaining hands-on experience in 24 / 7 operations , collaborating with a supportive leadership team, and accessing opportunities for career growth within a fast-growing organization.

Ready to Take the Next Step?

Advance your career with a company that values integrity, professionalism, and service excellence . Submit your resume today and become a key member of Nation Security’s team.