Head of Operational Safety Program

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because we are driven, determined and relentless about taking care of our people in a fast-paced environment. This is an incredible and unique opportunity to join a rapidly growing eCommerce company and team.

Wayfair Global Safety and Security (GLOSS) is a multifunctional team that prioritizes mitigating risk by protecting our assets, gathering intelligence and data, driving collaborative process improvements, and continuously evolving our culture through an inclusive approach to safety and security operations.

The Head of our Operational Safety Program will be responsible for providing leadership on all life safety and related operational standards, systems and processes, while driving safety initiatives across the supply chain network, retail and office environments. Reporting to the Global Head of Safety and Security, you will be responsible for developing and implementing complex safety programs that bring our leaders options, recommendations and best practices as a subject matter expert in safety.

You will be the principal point of contact for the global safety program development and will work closely within the Global Safety and Security enterprise, legal compliance and workers' compensation teams. You will have ultimate responsibility for promoting safe process path adherence within all Wayfair sites in order to prevent personal injury and property losses resulting from accidents and incidents.

What You'll Do

Drive continuous improvement in Wayfair safety policy and behavioral standards with a focus on performance, sustainability and compliance.

Develop and implement company-wide safety and health strategies, analyze trends and design and implement new safety programs through continuous improvement cycles.

Lead a cross-functional team to ensure safety programs are integrated into daily operations with metrics to quantify effectiveness.

Develop and manage departmental financial plans and annual budget.

Partner for continued development of the safety investigative process for accidents, injuries and near misses. Provide risk assessment and mitigation recommendations. Develop corrective action plans.

Understand regulations governing health and safety. Ensure global operations are conducted in accordance and are within compliance of applicable regulatory agencies and standards.

Lead the organizations medical monitoring program (e.g., drug and alcohol testing)

Develop content and provide oversight on compliance audits

What You'll Need

10+ years of relevant experience including five years leading a safety and health function (preferably within retail stores, fulfillments centers, home delivery operations etc.)

Travel as needed, 25-50%

OSHA Certifications (Occupational Safety Specialist, Safety and Health, and Risk Management are preferred)

Certified Safety Professional (CSP) preferred

Experience with global safety laws, protocols and requirements in multiple global site locations, and operating environments including retail stores, fulfillment centers, final mile operations etc.

Executive level experience with critical incident investigations, root cause analysis and action plan development with leading indicators to support operational KPIs.

Demonstrated strategic level written and oral communication experience with clearly defined action plan requirements, risk mitigation, and accountability for business impacts.

Strong leadership, critical thinking and collaborative problem-solving skills

Strong reputation for honesty, integrity, and professionalism, including an ability to maintain confidentiality.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here : https : / / www.wayfair.com / careers / privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.

About the company Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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