Specialist II Retail Training Design (Instructional Design)

Category / Area of Expertise : Retail Support / Services

Job Requisition : 460786

Address : USA-ME-Scarborough-145 Pleasant Hill Rd

Store Code : BPC - Store Comm - Retail Tng (2763082)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Home Office based positions :

Hannaford offers a flexible work environment, with a hybrid work expectation for Home Office based positions of being physically present in the Scarborough Home Office 3 days a week. This expectation serves to nourish our culture, showcase care through flexibility, and strengthen our partnerships.

Position Summary :

Serve as a primary liaison for business partners and lead Retail Training related projects. Collaborates on development, assignment, updating, version control and printing and / or publishing of all Retail focused training tools and resources including Training Guides / Modules and all supporting role-based training content. Serves as Training SME and supports business partners with skilled facilitation rooted in adult learning principles, instructional design, and retail operational insights to ensure training content / assets / channel of delivery meets business and retail needs. Takes ownership of process and content development of training solutions and plans from inception to deployment including effectively identifying and cultivating stakeholder relationships and engagement.

Primary Duties and Responsibilities :

• Leverage effective facilitation, consulting skills and use of cross-functional project management tools to identify stakeholders' business needs as they relate to current and future training requirements
• Ensure all training materials and programs meet legal and regulatory requirements
• Author agendas, outlines, process-oriented documentation where none exist and / or to lead discovery sessions with business partners
• Proactively engage SMEs / department business partners to fully understand target audience needs, and subject complexities to design or revise learning and performance objectives
• Recommend available tools and processes to assess KPIs for training
• Design, develop and revise training assets and plans leveraging adult learning principles and knowledge of end user / learner role-based responsibilities
• Create engaging training and development experiences that integrate multiple delivery channels, including but not limited to instructor-led, experiential, SOPs and digital (self-paced and live)
• Invite and apply creative approaches to develop training experiences that achieve objectives and meet the needs of the target audience
• Leverage available training and workforce data to inform training recommendations
• Use excellent communication skills verbal, written, designed and effectively and efficiently adapts / adjusts communication based on its context and delivery channel
• Responsible for successful, on-time project completions, complete with identifying setup needs / nuances in SuccessFactors and submitting clear direction for ADUSA LMS Team.
• Takes initiative, uses good judgment and critical thinking, works interdependently
• Develop assessments and adapt existing materials in other formats.

Qualifications and Experience :

Preferred :

The Salary Range for this Position is $75,040 - $112,560

The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.

Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work period's, or otherwise to balance the workload.

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.