Client Success Manager

Client Success Manager

Little Rock, Arkansas

Client Experience Client Success / Full-Time / On-site

Apptegy partners with school districts to simplify communication, elevate their brand, and empower every role in their organization. We put our clients front and center in everything we do because it's our clients who are most passionate about education. We build our products and features to make everyone in a school community better communicators. Ask any of our clients about us, and they will tell you that Apptegy's people are thoughtful and high-performing. Our fast response time and quality support mean school leaders, teachers, and staff always have a partner ready to help provide a solution. Joining Apptegy is your opportunity to be on a high-performing team and contribute to our growth and your own.

We value thoughtfulness and high performance in everyone. That's how we've grown quickly and won (and kept) thousands of school districts across the U.S. The client experience team is fast-growing and you'll have the tools, the mentors, and the resources you need to be successful. We ask you to be someone who is internally motivated to do your best work and that you care about others. Apptegy's Client Success Manager position is your opportunity to join a high-performing team and contribute to our growth and your own.

You will build relationships with Apptegy clients to champion our product (Thrillshare) and to encourage trust in our products and team.

What You'll Do

• Reach out to clients directly and proactively to ensure they are getting the best use out of our products and services, and be the best vendor our clients have ever worked with
• Train clients on the product and support users
• Work with school districts to tell the stories that define their strengths and values
• Call, chat by video, and travel to clients to build in-person relationships
• Retain our clients over the long term, while making them successful at running excellent schools

Who You Are

We take our responsibility as a company seriously and aim to make this the best job that you've had (and one that sets you up for future success). We want your day at work and your time at home to be a joyful experience, that's why we provide :

Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.