Medical Receptionist

Job Description

Job Description

We are looking for a skilled Medical Receptionist to join our team in Virginia Beach, Virginia. In this Contract-to-permanent position, you will play a crucial role in ensuring the smooth operation of a healthcare setting by managing front-desk responsibilities and providing excellent service to patients and staff. This opportunity is ideal for individuals with strong organizational skills and a passion for delivering high-quality administrative support.

Responsibilities :

• Manage patient scheduling efficiently, ensuring appointments are accurately booked and confirmed.
• Facilitate patient check-in processes, verifying information and providing necessary documentation.
• Perform receptionist duties, including greeting patients and addressing inquiries with professionalism.
• Utilize basic medical terminology to communicate effectively with staff and patients.
• Handle incoming and outgoing mail, ensuring timely distribution to appropriate recipients.
• Operate and maintain office equipment, such as postage machines and fax distribution systems.
• Transfer incoming calls to the appropriate departments or personnel.
• Maintain and update patient records using Microsoft Excel and other office software.
• Support general front-office tasks to ensure seamless daily operations in the medical facility.
• At least 2 years of experience in a medical front office or receptionist role.
• Proficiency in patient scheduling and check-in procedures.
• Familiarity with basic medical terminology and healthcare processes.
• Competence in using Microsoft Excel for record-keeping and data management.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent communication skills, with a detail-oriented and friendly demeanor.
• Ability to operate office equipment, including postage machines and fax systems.
• Attention to detail and accuracy in handling administrative tasks.