Supervisor Operations

Job Title

At Everon, we truly believe that our people are the difference for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.

Manage and direct the daily operations of the department, including dispatch, service, and install.

Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets.

Lead billing and costing meetings for projects. Control inventory. Plan effective strategies for the financial well-being of the company.

Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output.

Establish organizational structures. Delegate tasks and accountabilities including hiring, development, productivity, employee engagement, and disciplinary responsibility.

Coordinate and monitor subcontractors to ensure professional quality, timely, and cost-effective installation and service delivery process. Monitor performance and implement improvements.

Monitor, manage, and improve the efficiency of support services such as efficient maintenance of project paperwork to include contracts, revisions, estimates, work drawing, and specifications. Facilitate coordination and communication between support functions.

Engage in regular communications with sales, customers, and vendors to ensure total customer satisfaction.

Monitors and ensures the progress and completion of assigned tasks.

Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

Completes other projects to manager and customer satisfaction, as assigned.

Have a strong work ethic and be detail oriented.

Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.

Ability to collaborate and communicate with internal and external teams and end users in English.

Must present proof of ability to legally work in the United States.

Must be able to clear a drug screening in accordance with company policy and applicable law.

Must have a valid driver's license.

Minimum of high school diploma / GED; 2-4 year degree in a technical field from accredited college or university.

3+ years of industry experience with a strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation, and testing.

Knowledge and experience in organizational effectiveness and operations management.

Knowledge of financial and accounting principles and practices.

Experience with employee relations, talent management / engagement, team building, customer service, and interpersonal skills.

Superior management skills, excellent time management, planning, and forward-thinking skills.

Must demonstrate ability to work with and influence peers and management.

Expert familiarity with applicable codes (i.e. NFPA 25 and NFPA 72).

Must be able to lift 50 pounds occasionally. Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working in ducts, crawl spaces, above ceilings, etc.

Available for travel, which may include nights and weekends to accommodate customer's schedule.

Everon considers all applicants for employment without regard to protected class or characteristics. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.