Field Supervisor (Plumbing)

Field Supervisor

The Field Supervisor plays a key leadership role in overseeing day-to-day service operations, training field technicians, resolving in-field challenges, and driving revenue through service excellence and customer engagement. This role is responsible for achieving daily revenue targets, mentoring technicians, and ensuring the company's profitability and service standards are consistently met. The Field Supervisor is expected to lead in alignment with our Core Values, serving as an example of professionalism, accountability, and customer-first thinking.

Our Core Values :

• Customer Focus Give the customer a fair deal in every interaction.
• Accountable Say what we do, do what we say.
• Sense of Urgency Time is of the essence; respond quickly and decisively.
• Honesty and Integrity Treat others as you'd like to be treated.

The Field Supervisor is expected to model these values daily and instill them in the team through coaching, communication, and behavior.

Key Responsibilities

Customer Satisfaction :

Team Leadership & Development :

Business Growth & Strategy :

Operational Management :

Financial Performance :

Performance Goals :

EEO Statement / Disclaimer : This job description reflects managements assignment of essential functions and may be subject to change at any time. It does not restrict the tasks that may be assigned. Blue Flow Plumbing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.