Clinic Manager

Clinic Manager

Location : Farmington, MO

Department : Recovery Services

Employment Type : Full-time

Job Summary : As a Clinic Manager, you will be responsible for the support of assigned office(s) and program(s). The Clinic Manager will function as a member of the leadership team and participate with other leadership in the planning and implementing assigned services. You will also assure completion and oversight of office operations, including scheduling, insurance and billing, functioning of relevant EHRs, facilities oversight, meeting reporting requirements.

Key Responsibilities :

• Create and maintain an environment in which clients, personnel, and stakeholders are treated with dignity and respect.
• Maintain necessary quality management practices to ensure all relevant standards are adhered to.
• Responsible for the supervision of assigned staff including performance coaching, evaluation completion, performance management, and other duties associated with supervision.
• Provide support for leadership as they influence team members' performance.
• Monitor provider schedules, no shows and cancellations.
• Assure front office billing / check-in / check-out deficiencies are corrected. And assure appropriate workflows are developed to minimize deficiencies.
• Oversight of benefit verification for patients.
• Assure appropriate workflows are developed and followed to enter data into the database within the appropriate timeframes and that data is retrievable in a meaningful manner.
• Complete billing audits.
• Coordinate with billing department to assure all charges, payments and adjustments are completed within timeframes.
• Oversight of filing, quantitative chart review systems and compiling chart information
• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and clinic policies, promoting positive relationships and program growth.
• Facilitate education, awareness and provision of current policies, procedures, and informational materials for team members.
• As a member of the local leadership team, assist in identifying staffing pattern needs, make recommendations and fill open positions.
• Support leadership in interviewing, hiring, training annual performance evaluations and termination of personnel as well as other HR questions or issues.
• Participate in local and organizational strategic planning.
• Assist with identifying new sources of funding and expansion / enhancement of current services.
• Other duties as assigned by the Supervisor

Education and / or Experience Qualifications :

Position Perks & Benefits :

Brightli is on a Mission : A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.